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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
October 23, 2025
Jesus was very good to work with. He made the whole experience easy and relaxed. He made the whole experience easy and relaxed. More
by yoldave
October 23, 2025
Mike took care of my service requests with great follow up and expectations that where spot on. Thank you Mike! up and expectations that where spot on. Thank you Mike! More
by dwyers7
Employees Worked With
October 23, 2025
I worked with Steve Ursin. A phenomenal experience at Arlington Heights Ford. I would recommend him to anyone shopping for a car at Arlington Heights Ford. Teddy, in finance, A phenomenal experience at Arlington Heights Ford. I would recommend him to anyone shopping for a car at Arlington Heights Ford. Teddy, in finance, was good too. More
by paojr70
October 23, 2025
Excellent experience start to finish. Elliott Reichel was great. Highly recommend. Thank you all. Cheers Elliott Reichel was great. Highly recommend. Thank you all. Cheers More
by Rjq83lc88
Employees Worked With
Other Employees :
BEN MCCARTY, Victor Martinez
October 23, 2025
Elliott was amazing. Super positive and professional. Teddy was fantastic - very thorough and informative. Excellent experience! Super positive and professional. Teddy was fantastic - very thorough and informative. Excellent experience! More
by MQuinn
Employees Worked With
Other Employees :
Victor Martinez
October 22, 2025
Great service by Lonnie. Very professional and honest salesman. I got a really good deal that was fair to both parties. Quick and easy transaction! Highly recommend! Very professional and honest salesman. I got a really good deal that was fair to both parties. Quick and easy transaction! Highly recommend! More
by Jacob
Employees Worked With
October 22, 2025
good, friendly and patient was waiting for us beyond the close hours. best help provided. close hours. best help provided. More
by jashwanth
Employees Worked With
October 22, 2025
Great experience. Elliott went above and beyond to make the experience easy and friendly. Would buy a car here again. Elliott went above and beyond to make the experience easy and friendly. Would buy a car here again. More
by tjj98
Employees Worked With
October 21, 2025
Mikey is amazing and so is his manager Jose! Ill be back for three next ford vehicle! Ill be back for three next ford vehicle! More
by Hansi
October 20, 2025
Elliott and Teddy were great and the entire team! They listened to our needs, were honest and wxplained everything to our satisfaction. Would gladly buy from Arlington Hts Ford again! They listened to our needs, were honest and wxplained everything to our satisfaction. Would gladly buy from Arlington Hts Ford again! More
by James_petrusek
