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Arlington Heights Ford
Arlington Heights, IL
4,964 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,964 reviews
November 17, 2021
Had engine issue and this dealership went beyond the normal course of business to resolve the issue on an immediate basis. Their professionalism by putting customer first deserves my future business. normal course of business to resolve the issue on an immediate basis. Their professionalism by putting customer first deserves my future business. More
by m.paull
Employees Worked With
November 17, 2021
Jesus Sanchez is great, very helpful,thank you for perfect truck,we coming back soon for other one perfect truck,we coming back soon for other one More
by Uruzmag2019@gmail.com
Employees Worked With
November 17, 2021
The best service center in the area. All of my vehicles repairs have been done by AH Ford. Tony always takes care of me and my vehicle. repairs have been done by AH Ford. Tony always takes care of me and my vehicle. More
by Pasik.emily
November 17, 2021
For the past two days Tony was so helpful to get my Toyotas fixed where my dealer would not. I hope you do everything in your power to reward him in getting my 3 Toyotas fixed. I saved over $500 that t Toyotas fixed where my dealer would not. I hope you do everything in your power to reward him in getting my 3 Toyotas fixed. I saved over $500 that the dealer wanted to charge for the same work. More
by mjopilch
Employees Worked With
ANTONY VELASCO DID ALL OF THE WORK NOT SURE WHY NOT LISTED
November 13, 2021
Just bought a cat and Elliott Reichel was very patient and understanding. He's the best representative in Arlingthon Heights Ford!!! 5 stars for him and his jokes were amazing!!! and understanding. He's the best representative in Arlingthon Heights Ford!!! 5 stars for him and his jokes were amazing!!! More
by Tatianna
Employees Worked With
November 13, 2021
Great customer service and friendly. I had a wonderful experience. Everyone is friendly and down to earth. experience. Everyone is friendly and down to earth. More
by harristrevor46
Employees Worked With
November 12, 2021
George and Elliott made car buying an easy experience. Friendly, helpful and responsive to our questions. Thank you! Friendly, helpful and responsive to our questions. Thank you! More
by Wrappinrico
November 12, 2021
Jesus S. Was very helpful. I would Highly recommend, he was very helpful Very good experience was very helpful Very good experience More
by Cma7hills
Employees Worked With
November 12, 2021
Very pleasant and friendly been coming here for almost a year and will continue to come here for any service needed on my ford. year and will continue to come here for any service needed on my ford. More
by Jkalvaitis81
Employees Worked With
