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Arlington Heights Ford
Arlington Heights, IL
4,963 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,963 reviews
November 10, 2021
Marco was the best. He made it easy inviting and safe for me to purchase a vehicle it shows Arlington ford has happy employees. Happy employees equals happy customers. Thank you me to purchase a vehicle it shows Arlington ford has happy employees. Happy employees equals happy customers. Thank you More
by Anthony vela
Employees Worked With
Marco Saldana
November 10, 2021
Had the absolute pleasure of working directly with Elliott! He is your guy! 10/10 Elliott! He is your guy! 10/10 More
by Eva P
November 09, 2021
Very good experience. We made an appointment prior to arrival and we were quickly in and out with our purchase. 10/10 would recommend George! arrival and we were quickly in and out with our purchase. 10/10 would recommend George! More
by StephanieMeilicke
Employees Worked With
George Sarkisian
November 09, 2021
Thank you for excellent job done on my vehicle and for sending me home with clean vehicle. sending me home with clean vehicle. More
by tjteddytd
November 08, 2021
We have purchased 6 vehicles from Arlington Heights Ford and we have always received great customer service. and we have always received great customer service. More
by Kristen R
Employees Worked With
November 08, 2021
Our sales associate Elliott Reichel was extremely helpful and informative. He found the perfect car we were looking for. and informative. He found the perfect car we were looking for. More
by Lobrien2009
November 08, 2021
John and Elliott made buying a truck painless and comfortable. I never felt rushed or pressured in anyway. I highly recommend Elliott and Arlington Heights Ford! comfortable. I never felt rushed or pressured in anyway. I highly recommend Elliott and Arlington Heights Ford! More
by Steve4609
November 08, 2021
Elliott was really helpful! Found exactly what we were Elliott was really helpful! Found exactly what we were looking for. This was our 3rd purchase with him and 6th with AH Ford. Elliott was really helpful! Found exactly what we were looking for. This was our 3rd purchase with him and 6th with AH Ford. More
by Jrymar6
Employees Worked With
