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Arlington Heights Ford
Arlington Heights, IL
4,954 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,954 reviews
October 26, 2021
Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More
by Janice
October 26, 2021
Victor took very good care of me and my automobile and Victor took very good care of me and my automobile and gave me up dates as to when it would be finished. Victor took very good care of me and my automobile and gave me up dates as to when it would be finished. More
by Benson.michael64
October 26, 2021
Good excellent service 100 percent professional will com back ellliott was really respectful and excellent back ellliott was really respectful and excellent More
by Eriktapia1994Noel032515
October 25, 2021
I came in to sell my car. I worked with Elliott. He made the entire experience very easy and very friendly to work with. Will definitely recommend friends and family members for future purchases. Thank you the entire experience very easy and very friendly to work with. Will definitely recommend friends and family members for future purchases. Thank you More
by Kanchana221
Employees Worked With
October 23, 2021
Welcoming, upon entry. Good experience with the test drive and negotiation. Elliot is a good guy, and has a great sense of humor. drive and negotiation. Elliot is a good guy, and has a great sense of humor. More
by ericksontommy25
October 23, 2021
Very nice dealership, helpfull and to the point, does not try to sell you something you dont want try to sell you something you dont want More
by sobolewski1218
Employees Worked With
