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Arlington Heights Ford
Arlington Heights, IL
4,996 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,996 reviews
October 16, 2021
I went in for service and wes took care of me from service to rental and follow-up he is the best service to rental and follow-up he is the best More
by Ninos
October 16, 2021
Elliot is the bomb! He always does what he promises and couldn’t be more honest and up front with you. I’m only on my second car with him but won’t look elsewhere because of the service he provides. couldn’t be more honest and up front with you. I’m only on my second car with him but won’t look elsewhere because of the service he provides. More
by Crossin32
Employees Worked With
October 16, 2021
Elliott was an awesome sales rep funny guy. Was very helpful and definitely enjoy the experience. Wouldn’t mind looking forward to coming back and have him sale me another car. He is definitely someone helpful and definitely enjoy the experience. Wouldn’t mind looking forward to coming back and have him sale me another car. He is definitely someone to have a good sales experience with. More
by Luismgon0727
Employees Worked With
October 16, 2021
Elliott R has great customer service skills! And very helpful. I recommend asking for him next time you need a car! helpful. I recommend asking for him next time you need a car! More
by Rosa99
Employees Worked With
October 15, 2021
Elliot Reichel was great helping create the perfect 2022 Mustang for me! He was kind, friendly, knowledgeable and made sure that I understood the different options available. In fact, all the salesmen and Mustang for me! He was kind, friendly, knowledgeable and made sure that I understood the different options available. In fact, all the salesmen and even the General Sales Manager were all accommodating and generous with their attention and congratulations! I'm looking forward to a continued relationship with Arlington Heights Ford--keeping my Mustang in top condition over the years. 🏎🏎🏎 More
by Thechurchillfamily
October 15, 2021
COVID-clean, knowledgeable, helpful, low pressure, and great at making us comfortable throughout the whole process. great at making us comfortable throughout the whole process. More
by Bonnie
October 15, 2021
Elliot besides being very professional was very personable. He made our buying experience a pleasant one anticipating what might be the best choice to meet our needs. I would certainly recommend hi personable. He made our buying experience a pleasant one anticipating what might be the best choice to meet our needs. I would certainly recommend him to anyone we knew was in the market. More
by Martin.Diamond
Employees Worked With
October 14, 2021
Thanks for all your help. Mike did a great job dealing with the Warranty company Thanks with the Warranty company Thanks More
by hermandavid
Employees Worked With
October 13, 2021
Even though service was extremely backed up, they were able to take care of my work truck the same day. I know they go the extra mile for everyone, but they have really always taken great care of me and able to take care of my work truck the same day. I know they go the extra mile for everyone, but they have really always taken great care of me and my truck knowing it is my work vehicle and if it isn't working, neither am I! Thank you again for great service. More
by Jp.hulsebosch
Employees Worked With
