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Arlington Heights Ford
Arlington Heights, IL
4,919 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,919 reviews
August 25, 2021
I've purchased all my cars from this dealership since 1984!! I've never taken any of these cars in for service anywhere else than the Arlington Heights Ford service department. I'm always treated w 1984!! I've never taken any of these cars in for service anywhere else than the Arlington Heights Ford service department. I'm always treated well, and more important they've taken great care of my cars. More
by AlanD96
Employees Worked With
August 25, 2021
Elliot & Kiko helped me out with my trade in and found me the perfect option for my needs & budget! I ended up with a used Ford Edge & I love it so much…it works perfectly for my new family. I will definitel the perfect option for my needs & budget! I ended up with a used Ford Edge & I love it so much…it works perfectly for my new family. I will definitely recommend AH Ford & this team to my friends & family! Thank you guys! More
by Jannelle Bookout
August 25, 2021
I have purchased my last 6 cars from AH Ford--I have complete faith in the Guido family (Tony) and the entire Team @AH Ford from Sammy and Lonny in Sales to Jerry and all of the guys in the repairs staf complete faith in the Guido family (Tony) and the entire Team @AH Ford from Sammy and Lonny in Sales to Jerry and all of the guys in the repairs staff-- Top Notch all the way across the board. More
by sheri.mancini
Employees Worked With
Other Employees :
Tony Guido, Wes Tanner, Eileen Gonzalez, Yasmin Bahena
August 24, 2021
This Dealership once again gave me excellent customer service. They showed me where the tire was damaged and presented my options. I then made my decision and hopefully can have a safe trip to Colorado. service. They showed me where the tire was damaged and presented my options. I then made my decision and hopefully can have a safe trip to Colorado. More
by James Hopfauf
Employees Worked With
Wes Tanner
August 23, 2021
The staff was very kind to me as I needed my tire repaired and the Buick service department was on strike. While I do not drive a Ford, you treated me with the respect of a regular customer, even th repaired and the Buick service department was on strike. While I do not drive a Ford, you treated me with the respect of a regular customer, even though your staff was exceptionally busy. Kudos to your entire team. More
by jerry
August 22, 2021
Jesus and the AH Ford team were a pleasure to work with. Honest, reliable, and fast! I would definitely work with them and recommend to friends and family. Honest, reliable, and fast! I would definitely work with them and recommend to friends and family. More
by jessicar
August 20, 2021
August 20, 2021
All work was performed correctly and in a timely manner. Waiting room TV was not in working order. Waiting room TV was not in working order. More
by tonyscam
Employees Worked With
August 18, 2021
Attentive and friendly. Took care of my issue quickly. New what had to be done with no fuss. Appreciated being treated like i was family and was concerned about me and my vehicle. New what had to be done with no fuss. Appreciated being treated like i was family and was concerned about me and my vehicle. More
by CountyCop 1
