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Arlington Heights Ford
Arlington Heights, IL
4,991 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,991 reviews
September 18, 2021
This was my first purchase from Arlington Heights Ford. Justin S. from sales department helped me through the process. Finding the car I wanted wasn't easy but Justin stayed on top of things and made it ha Justin S. from sales department helped me through the process. Finding the car I wanted wasn't easy but Justin stayed on top of things and made it happen for me! I'd definitely recommend this dealership to anyone looking for stress free experience. More
by Tom
Employees Worked With
Justin Silva
September 17, 2021
Second vehicle purchased through Steve and for good reason - straight shooter with great industry knowledge and perspective. reason - straight shooter with great industry knowledge and perspective. More
by Reptak10
September 17, 2021
La atencion con Victor Villanueva fue una de las mas coordiales tanto en el trato como en la yuda a resolver mis problemas, mil gracias Victor por tu atencion. coordiales tanto en el trato como en la yuda a resolver mis problemas, mil gracias Victor por tu atencion. More
by Diego Montano
September 17, 2021
Elliott and staff were amazing. Made buying a new explorer a breeze! Highly recommended arlington heights ford explorer a breeze! Highly recommended arlington heights ford More
by Pchughes20
September 17, 2021
Great experience from the moment we walked in. George S was fabulous….honest, knowledgeable, and fun! One if the best car buying experiences that I have ever had!! was fabulous….honest, knowledgeable, and fun! One if the best car buying experiences that I have ever had!! More
by fjpbgood
Employees Worked With
George Sarkisian
September 17, 2021
My service experience was top notch and Lou's attention to detail is spot on to detail is spot on More
by squigi3
Employees Worked With
September 17, 2021
Elliott is the best salesman on the planet! Second vehicle i bought in two months vehicle i bought in two months More
by bbaxter
Employees Worked With
September 17, 2021
Excellent service, completed as requested and on time. Mike Waddle and Victor Villanueva took care of our vehicle and made sure it was washed before we picked it up. This is the kind of service we have Mike Waddle and Victor Villanueva took care of our vehicle and made sure it was washed before we picked it up. This is the kind of service we have come to expect from Arlington Heights Ford and why we keep coming back. More
by Janet
