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Arlington Heights Ford
Arlington Heights, IL
4,991 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,991 reviews
August 06, 2021
I loved coming to arlington heights Ford! Came by to buy a used car for my son, Elliott did a great job helping us out. a used car for my son, Elliott did a great job helping us out. More
by jamespontious
Employees Worked With
August 06, 2021
Love working with Arlington Heights Ford. The sales and service team is excellent! Will definitely recommend this dealership to others. service team is excellent! Will definitely recommend this dealership to others. More
by mattsg97
Employees Worked With
August 05, 2021
Wes was great! Helped me with my Ford Pass app. They got me in and out in less than an hour. I got "the Works" with a badly needed car wash thrown in. me in and out in less than an hour. I got "the Works" with a badly needed car wash thrown in. More
by Anola
August 04, 2021
Sam was amazing. Allowed us to test drive any car we wanted to make sure we were making the right purchase. He also fed us- HUGE BONUS! First experience at the dealership and definitely the best. We app wanted to make sure we were making the right purchase. He also fed us- HUGE BONUS! First experience at the dealership and definitely the best. We appreciate you, Sam! More
by Stankiewicz96marta
Employees Worked With
August 02, 2021
August 02, 2021
Always good service. Very kind to me when I lost my key chain. Went out of their way to help me Very nice and patient chain. Went out of their way to help me Very nice and patient More
by Lisa l
July 31, 2021
All of the Service and sales are top notch guys/gals. Always happy after our visit. I trust the sales and service people and if there is a problem, they all step up to get it right. They Listen to their Always happy after our visit. I trust the sales and service people and if there is a problem, they all step up to get it right. They Listen to their customers. More
by j.mennemeyer
July 31, 2021
Steve Ursin went above and beyond to help me trade in my old car and pick a new car. The service at this dealership is fantastic. old car and pick a new car. The service at this dealership is fantastic. More
by Madison.witbeck24
Employees Worked With
