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Arlington Heights Ford
Arlington Heights, IL
4,919 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,919 reviews
June 26, 2021
Richard Jacobsen made the process of purchasing a new car fast and easy. He was very helpful in providing information regarding deals and prices fast and easy. He was very helpful in providing information regarding deals and prices More
by Renee
June 26, 2021
Outstanding is all that needs to be said about Jerry and his staff along with all of the folks! his staff along with all of the folks! More
by sferg82
Employees Worked With
June 25, 2021
Elliott our salesman was great to work with. He was always going above and beyond what we asked for. Plus he made this process fun due to his sense of humor. always going above and beyond what we asked for. Plus he made this process fun due to his sense of humor. More
by lauram24
Employees Worked With
June 25, 2021
Had a pleasant experience here at Arlington Heights ford. Our sales guy Elliott was outstanding and made us feel comfortable. Our sales guy Elliott was outstanding and made us feel comfortable. More
by cartboynhihair
June 25, 2021
Elliot Reichel was an absolute pleasure to deal with. Made us feel welcome, didn’t try to up sell us and made the whole experience at Arlington Heights Ford very comfortable. Made us feel welcome, didn’t try to up sell us and made the whole experience at Arlington Heights Ford very comfortable. More
by bbowers391
June 24, 2021
Was looking on line for a Ford Edge and found it a AHFord. Jesus worked with us and went over everything to our satisfaction. We received a good finance rate and away we went. AHFord. Jesus worked with us and went over everything to our satisfaction. We received a good finance rate and away we went. More
by Mr. Ken
June 24, 2021
Jesus Sanchez was very helpful in finding the vehicle for my needs! Much help and fast paperwork! my needs! Much help and fast paperwork! More
by Eblrockford1534
Employees Worked With
June 24, 2021
I always recommend Arlington Hts Ford to people..Service dept very friendly and do good work.. Usually they also wash my car but this time they didn't do that..That's the only complaint I have at this time. dept very friendly and do good work.. Usually they also wash my car but this time they didn't do that..That's the only complaint I have at this time. More
by shamrocks107
Employees Worked With
Justin Silva
June 24, 2021
Couldn't have asked for a better experience. After inquiring about a van via the internet, I reacieved a phone call confirming that particular van was still available. I made an appointment for late inquiring about a van via the internet, I reacieved a phone call confirming that particular van was still available. I made an appointment for later that day and met with Steve the salesman. Steve was very personable and beyond easy to deal with. I then worked with Joe the finance manager and worked out my financing. Once again another quility guy that was easy to deal with. Thanks again for making the purchase of my new van a pleasurable experience! I will highly recommend them in the future. More
by Chrisbracken27
