Arlington Heights Ford

Hassle Free My 1997 Ford Explorer had lasted me 20 years and was it willing to give me 2 more years by passing the Emissions test in JUNE2015, but I My 1997 Ford Explorer had lasted me 20 years and was it willing to give me 2 more years by passing the Emissions test in JUNE2015, but I was curious about its trade in value. I felt completly nervouse and anxious not knowing was to expect when I walked into the show room. I was greeted by my previous service manager Nick, now a Sales Rep, and everything changed from that moment on. Not only did the team of AHF meet my expectations but I honestly felt they exceeded them. They answered my concerns right away, test drove the cars I wanted to see and really listened to my needs as a customer. I will recommend them always and with great satisfaction. I really appreciate everything the AFH team did for me for making this next step in my life come true . Thank you !!! Nick, Frank, Arnie and John for helping me achieve my goal for 2015. God Bless each one of you for all you have done. I hope this sincere token of appreciation reaches every single on of you. Mike Waddle keep up the great work you do, thank you too. More

Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to my friends. More

BEST Dealership ever!! I just purchased two new cars in one week. Working with this dealership could not have been easier. Everyone is friendly and honest. !! (Yes, honest I just purchased two new cars in one week. Working with this dealership could not have been easier. Everyone is friendly and honest. !! (Yes, honest) Eventhough there is a Ford dealer 5 minutes from my house, I still drive out of my way to deal with the Arlington Heights dealership. Thank you so much for making my car buying experience flawless! I will be a customer for life. More

John Guido Jr. was extremely helpful. A+ I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Fo I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Ford Dealer in the area, so I assumed good prices and an efficient buying experience. My business partner bought and had his car serviced from Arlington Heights Ford and highly recommended them. I was not let down. More

Excellent Experience I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about my brand new car to me. I had such a wonderful experience from them, I am making recommendations and cannot wait to visit them for any service needs. More

The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford. More

Just what she needed My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under w My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under warranty. She always wanted a Ford Escape and voiced her opinion to the sales manager. We received a call from our salesman Lonnie Catanese the next day informing us that he needed to make my wife happy and we should stop in and discuss our options. We just bought the Focus last year and we knew we might owe too much on it and therefore would not really want to trade in at this time. Lonnie assured us that would be no problem and along with John Jr. "worked their magic." The next day my wife was driving her new Escape and she couldn't be happier! Everyone from the service department to John Jr. were awesome. More

Proper meet and greet , and proffesional maner They save my emotional health from bad treat ive experienced one day before. Manager talked to me on the phone really freandly and with proffesiona They save my emotional health from bad treat ive experienced one day before. Manager talked to me on the phone really freandly and with proffesional maner. Sleseman who took care of me been very halpfull , knowledgeable. More

2015 Ford Escape Titanium Purchased this Escape from Chris Holloway, with initial assistance from Bob Jakubowski, and my experience could not have been better. Chris' apprecia Purchased this Escape from Chris Holloway, with initial assistance from Bob Jakubowski, and my experience could not have been better. Chris' appreciation for my preparedness in purchasing the Escape allowed us to shortcut what might have been a more lengthy process. His level of service was excellent. I have to thank Bob also for providing me with the car's details when I was first exploring it, for that insight allowed me to be completely informed about its features. Thanks to all. More

See Justin Silva! Justin was great! He is very easy going and easy to work with. He is extremely knowledgeable and had all the answers to all of my questions. He was a Justin was great! He is very easy going and easy to work with. He is extremely knowledgeable and had all the answers to all of my questions. He was able to get things set up beforehand and I was in and out with my new car in under an hour. He even picked me up from my house since I didn't have a ride to the dealership! Professionalism at it's best! More