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Arlington Heights Ford
Arlington Heights, IL
5,431 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,431 reviews
October 20, 2021
Met with Richard Jacobsen, very nice man! Have purchased several vehicles from this dealership and Rich is very easy to deal with and no b.s. Great place and great people! Stop in and buy a car! several vehicles from this dealership and Rich is very easy to deal with and no b.s. Great place and great people! Stop in and buy a car! More
by LuvFord
Employees Worked With
October 20, 2021
Mike did a great job helping with the technology in my new Mach E. Great car, but Ford needs to catch up on the technology side. new Mach E. Great car, but Ford needs to catch up on the technology side. More
by Pcvtre
Employees Worked With
October 20, 2021
Sales Was Very Easy !!! The Finance Department was quick and easy for the paper work. and easy for the paper work. More
by pete
Employees Worked With
October 20, 2021
Ellicott reichel drove from peoria il to purchase a 20q7 from alrington Ford. Good deal from alrington Ford. Good deal More
by Nicholasbaker102n
Employees Worked With
October 19, 2021
I scheduled service on my 2011 Ford Fusion to address a recall for the driver's side air bag replacement. Victor checked me in during the drop off, made sure we had the correct repair scheduled, and ens recall for the driver's side air bag replacement. Victor checked me in during the drop off, made sure we had the correct repair scheduled, and ensured the work was done properly. Overall, quite pleased with the level of service by the AH Ford team. Thanks. More
by bjorbitking
Employees Worked With
October 19, 2021
Came in for an Oil Change without an appointment. Victor was happy to help with a smile! Got The Works - in and out without any delays. Great Service!! was happy to help with a smile! Got The Works - in and out without any delays. Great Service!! More
by JP
Employees Worked With
October 19, 2021
Salesman Robert Lungin was extremely accommodating and was willing to go above and beyond to make sure I had the truck I wanted for the price I needed. was willing to go above and beyond to make sure I had the truck I wanted for the price I needed. More
by bvuletic2403
Employees Worked With
Robert Lungin
October 19, 2021
Thank you Arlington Heights Ford for another great experience!!! We always appreciate the great service. experience!!! We always appreciate the great service. More
by paul
Employees Worked With
