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Arlington Heights Ford
Arlington Heights, IL
5,430 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,430 reviews
September 16, 2021
There where quick on fixing my car just wish they had a loaner for me loaner for me More
by Eric
Employees Worked With
September 15, 2021
Nice facility, 1st time here. Good info when I called prior to leaving home. Great reception from sales pro, Jesus S. prior to leaving home. Great reception from sales pro, Jesus S. More
by danieltjakubisin@gmail.com
Employees Worked With
September 15, 2021
Upset no loaner cars for loyal customers when car is servicee, I will seek other dealership forr my services now. servicee, I will seek other dealership forr my services now. More
by eagleboi
September 15, 2021
Came in looking around for a new pickup and I was greeted by Elliot, he showed me around and we spotted a brand New Bronco Sport, great guy and was able to help me get what I needed by Elliot, he showed me around and we spotted a brand New Bronco Sport, great guy and was able to help me get what I needed More
by Cristian
September 14, 2021
Arlington Heights Ford is a slightly longer drive for me than my dealership, Golf Mill Ford, but they’ve done a good job on my last two oil changes. They’ve been worth the drive. than my dealership, Golf Mill Ford, but they’ve done a good job on my last two oil changes. They’ve been worth the drive. More
by Sparky
Employees Worked With
Tony Wojciechowski, George Waddell
September 14, 2021
As Always, efficient service. Love the look of the new BRONCO'S ! JUST SAYING, MY Grandfather used his Ford Bronco forever...glad it's brought back BRONCO'S ! JUST SAYING, MY Grandfather used his Ford Bronco forever...glad it's brought back More
by John B
Employees Worked With
Wes Tanner
September 13, 2021
Solid auto check-up(The Works). Service rep(Wes Tanner) did an excellent job reviewing all the components of the check-up, then going over the completed work and cost. He took the time to answer every qu did an excellent job reviewing all the components of the check-up, then going over the completed work and cost. He took the time to answer every question. More
by geragrego
Employees Worked With
Wes Tanner
September 13, 2021
Excellent service and compassion during a major life crisis. They fixed our truck during an emergency and we are very grateful. Timely and professional 👌 Thanks crisis. They fixed our truck during an emergency and we are very grateful. Timely and professional 👌 Thanks More
by Sharonldougherty8
Employees Worked With
September 12, 2021
Amazing experience with mr mike he focused on what I need and ask me questions of possible service additional. Fantastic I would come back again need and ask me questions of possible service additional. Fantastic I would come back again More
by Jcvd1972
