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Arlington Heights Ford
Arlington Heights, IL
5,430 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,430 reviews
September 03, 2021
Amazing experience with Tony and Elliott. Highly recommend. They were fantastic to work with and made the experience extremely easy. He didn’t even charge me for jokes! recommend. They were fantastic to work with and made the experience extremely easy. He didn’t even charge me for jokes! More
by jenrutledge17
September 03, 2021
Sam is the best! Arlington Heights Ford offered the best customer service and sales experience. With much research, I received a very fair price for the purchase I made including the exchange for my trade i customer service and sales experience. With much research, I received a very fair price for the purchase I made including the exchange for my trade in! Thank you for an overall pleasant experience! More
by KRC
September 01, 2021
Sam did an amazing job helping me find the perfect car! 2nd car from Arlington heights, couldn’t be happier. Definitely would recommend them to everyone. 2nd car from Arlington heights, couldn’t be happier. Definitely would recommend them to everyone. More
by Duggerl
Employees Worked With
September 01, 2021
Bought my Ford here and keep going back for service because they do the job right. So glad I can rely on them to keep my car running well after 10 years. because they do the job right. So glad I can rely on them to keep my car running well after 10 years. More
by Nathan
Employees Worked With
August 31, 2021
It’s easiest 5 stars I ever give! Simply say after spending whole week to schedule appointment with multiple Ford locations all over Chicago, Nails, Melrose Park and Libertyville. Arlington Heights Fo spending whole week to schedule appointment with multiple Ford locations all over Chicago, Nails, Melrose Park and Libertyville. Arlington Heights Ford after I call Friday August 27. 2021 at 8:30 they with out hesitation take me in. They told me I be waiting 1 1/2- 2 hours and 40 minutes later oil change was done. If you’re thinking I’m BS you, No those guys are doing excellent work! Thank You More
by Vaclav Hunka
August 31, 2021
Jesus Sanchez did a wonderful job taking care of my Jesus Sanchez did a wonderful job taking care of my friend who I recommended from my past experience to look for a car and he got her the best de Jesus Sanchez did a wonderful job taking care of my friend who I recommended from my past experience to look for a car and he got her the best deal he could he took his time to explain everything to her would do it again More
by Starlight 517
Employees Worked With
August 31, 2021
Jesus S. Was great to work with. He helped me quickly get going with the car, and led me through the process with no issue. The finance department also got me an amazing rate. Thanks all for a great ex get going with the car, and led me through the process with no issue. The finance department also got me an amazing rate. Thanks all for a great experience! More
by Ryan A.
Employees Worked With
Other Employees :
Robin, Frank White, Alma Olvera
August 31, 2021
Elliott was a fantastic sales man and just great person over all. He made the process easy and fun!! He made sure we left happy and with the vehicle we really wanted at a great price ! over all. He made the process easy and fun!! He made sure we left happy and with the vehicle we really wanted at a great price ! More
by Sfeicco2021
August 30, 2021
I own a GMC. I used to go to the GMC dealer across the street. But when I called to schedule service, they informed me that their workers were on strike. They suggested I go to you guys because you were h street. But when I called to schedule service, they informed me that their workers were on strike. They suggested I go to you guys because you were helping them with their service calls. I thought that alone was nice of you guys. Then I went there, the customer service was great, my car was serviced well and I found that the price was reasonable too. I’ve decided that I will continue to go there for my car’s service needs. Thank you. More
by as1214
August 30, 2021
Estoy muy contenta con la atención de Jesús Sanchez realmente me voy muy satisfecha con mi compra y el trato recibido se tomó todo el tiempo para contestar mis preguntas realmente me voy muy satisfecha con mi compra y el trato recibido se tomó todo el tiempo para contestar mis preguntas More
by Solbrillante_216
Employees Worked With
