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Arlington Heights Ford
Arlington Heights, IL
5,610 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,610 reviews
October 01, 2025
Lonnie is awesome and easy going,low pressure. glad he was our salesman. Answered all my questions. Not phoniness! glad he was our salesman. Answered all my questions. Not phoniness! More
by PDurovec
Employees Worked With
October 01, 2025
JB thank you for your excellent service in communicating each step while our car was being repaired. David and Jean Haen each step while our car was being repaired. David and Jean Haen More
by Dhhjmh
Employees Worked With
October 01, 2025
Thank you very very much. Best experience of all time. Everyone was great. Fine stars. Best experience of all time. Everyone was great. Fine stars. More
by Michael.m.tierney
October 01, 2025
Elliott, and mark in finance were very helpful personable. Made the buying experience easy and painless personable. Made the buying experience easy and painless More
by mrpersonality33
Employees Worked With
Other Employees :
BEN MCCARTY
October 01, 2025
Elliott was absolutely amazing throughout this car buying experience. He was very professional and knowledgeable about all aspects. experience. He was very professional and knowledgeable about all aspects. More
by jnmoconnor5
Employees Worked With
Other Employees :
BEN MCCARTY
September 30, 2025
Great Fantastic Big Tyme Service Freindly Getting it done. Best Ford Dealership top notch oh yeah done. Best Ford Dealership top notch oh yeah More
by Password
September 30, 2025
Great people, wonderful experience! Highly recommend this dealership if you are looking for a new car. Highly recommend this dealership if you are looking for a new car. More
by Alison.k.eber1
September 30, 2025
Great people to work with! I will definitely buying another work truck from them next time. I will definitely buying another work truck from them next time. More
by toddhayden
September 30, 2025
Easy to work all people at this dealer. Michael Rodriguez is highly recommended. General manager is super nice too! Michael Rodriguez is highly recommended. General manager is super nice too! More
by Daveharvey
September 30, 2025
Tim was very helpful and let me go on an overnight test drive to show the family drive to show the family More
by Kstank32
