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Arlington Heights Ford
Arlington Heights, IL
4,943 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,943 reviews
September 06, 2020
overall good. Would have expected a follow review of the vehicle options with me since I had my son pick it up. Also there was an antenna piece missing, $74k vehicle I would not expect that. Kevin Baudhui vehicle options with me since I had my son pick it up. Also there was an antenna piece missing, $74k vehicle I would not expect that. Kevin Baudhuin 224-374-9024 More
by kbaudhuin
Employees Worked With
Ryan Livingston
September 06, 2020
We are happy with the dealership though not every individual was pleasant. We understand that everyone has good days and bad days. We just caught one on a bad day. Overall we are pleased with the individual was pleasant. We understand that everyone has good days and bad days. We just caught one on a bad day. Overall we are pleased with the dealership. More
by Pjstoeck
September 06, 2020
Great Service and nice people. The service is always thorough and good quality and they are respectful of your time. Overall this dealership is good. thorough and good quality and they are respectful of your time. Overall this dealership is good. More
by eric
Employees Worked With
David Villadonga
September 04, 2020
Great Experience! George Sarkisian made the process very enjoyable and smooth. It was stress free and a pleasure to work with him to purchase my new car. Highly recommend. enjoyable and smooth. It was stress free and a pleasure to work with him to purchase my new car. Highly recommend. More
by Marina
September 04, 2020
I was completely satisfied with the professionalism displayed by all of the Arlington Heights Staff. We will highly recommend Arlington Heights Ford to all of our family and friends. displayed by all of the Arlington Heights Staff. We will highly recommend Arlington Heights Ford to all of our family and friends. More
by bobbenedetto
September 02, 2020
I appreciate Arlington Heights Ford providing an outdoor, socially distant waiting area. The work was done without delays, and Steve kept me up to date on the status of our vehicle. socially distant waiting area. The work was done without delays, and Steve kept me up to date on the status of our vehicle. More
by Larry
Employees Worked With
Steve Verhagen
September 01, 2020
Great experience! They brought the vehicle to my home for us to test drive, then returned with all of the paperwork upon our decision to buy. During these difficult times, they made our car buying experience us to test drive, then returned with all of the paperwork upon our decision to buy. During these difficult times, they made our car buying experience safe and stress free. Highly recommend! More
by crystalg
August 21, 2020
Amazing Service! I really can’t say anything else.. Keep up the good work!. Jerry was very helpful in everything I needed and he always is.. up the good work!. Jerry was very helpful in everything I needed and he always is.. More
by Hugh
Employees Worked With
August 21, 2020
I greatly appreciate the ongoing service from Arlington Heights Ford. For this visit, Spiro was fantastic. He was able to correct a previous issue for no added charge, for which I am grateful. Heights Ford. For this visit, Spiro was fantastic. He was able to correct a previous issue for no added charge, for which I am grateful. More
by dwberkow
Employees Worked With
Spiro Dimas
