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Arlington Heights Ford
Arlington Heights, IL
5,281 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,281 reviews
December 24, 2020
Mike Waddle took the time to research a competitor repair price that I provided, and reached out to me with his findings. I greatly appreciate that, along with his helping on the costs. price that I provided, and reached out to me with his findings. I greatly appreciate that, along with his helping on the costs. More
by dwberkow
Employees Worked With
December 24, 2020
He is courteous and informative. A pleasure to deal with. He remembers me from prior visits. He kept me up to date on the status of my service. He remembers me from prior visits. He kept me up to date on the status of my service. More
by Wskuzmuk
Employees Worked With
David Villadonga
December 24, 2020
We had a great experience with Elliot at Arlington Heights Ford. We knew what we wanted and he worked with us to create a win/win situation. We love our new truck! Heights Ford. We knew what we wanted and he worked with us to create a win/win situation. We love our new truck! More
by emf201
December 24, 2020
Clean business. Friendly and knowledgeable staff. Good prices without the pressure of feeling like we have to make a purchase. Really enjoyed working with Elliott. prices without the pressure of feeling like we have to make a purchase. Really enjoyed working with Elliott. More
by PP
Employees Worked With
December 23, 2020
David and the entire team do a great job at Arlington Heights Ford. We are very pleased with their services and knowledge. highly recommend their service department. Heights Ford. We are very pleased with their services and knowledge. highly recommend their service department. More
by Ted Lazar
Employees Worked With
Other Employees :
Steve Verhagen, Sandra Munoz, David Villadonga, Samantha Chavez, Anthony Seamans
December 23, 2020
Excellent service! Quick, convenient and fair priced! Very friendly staff and I appreciated the COVID-19 procedures in place to keep everyone safe! Great work and thank you! Very friendly staff and I appreciated the COVID-19 procedures in place to keep everyone safe! Great work and thank you! More
by harsha.hegde
Employees Worked With
David Villadonga
December 23, 2020
Excellent you could not have asked for better service advisor then the one who help me if I have trouble again with my Ford I want him. didn't work with any of those employee's advisor then the one who help me if I have trouble again with my Ford I want him. didn't work with any of those employee's More
by sjm2263
Employees Worked With
December 22, 2020
The service is quick and they do quality work. I’ve been coming here for years because they stand behind their work. Keep it up! coming here for years because they stand behind their work. Keep it up! More
by JoelG
December 22, 2020
Elliott is one of the Reason I purchased the car.Funny, Elliott is one of the Reason I purchased the car. Funny, sarcastic good listener, new what I was looking for no BS. Got a fair deal they had the car Elliott is one of the Reason I purchased the car. Funny, sarcastic good listener, new what I was looking for no BS. Got a fair deal they had the car I was looking for. Thanks. More
by DD
Employees Worked With
December 22, 2020
Have always experienced fast, friendly experiences with sales and service departments. Our family have been long time customers and friends with this organization and its products. sales and service departments. Our family have been long time customers and friends with this organization and its products. More
by ceyeef
