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Arlington Heights Ford
Arlington Heights, IL
5,265 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,265 reviews
December 01, 2020
We had a wonderful experience purchasing our first Ford Mustang. Elliott was genuine and very helpful. He exceeded our expectations and was a pleasure to work with! Mustang. Elliott was genuine and very helpful. He exceeded our expectations and was a pleasure to work with! More
by joshnerica
December 01, 2020
Elliott was great and extremely helpful. He showed me the process of buying my first car. He made it easy to get the car I wanted. process of buying my first car. He made it easy to get the car I wanted. More
by Ryan
Employees Worked With
November 30, 2020
Great service experience at Quick Lane for The Works and some additional services. Spiro Dimas kept me informed of progress and when all work was completed. As a added bonus because of Covid I even got a fr some additional services. Spiro Dimas kept me informed of progress and when all work was completed. As a added bonus because of Covid I even got a free ballpoint pen. LOL More
by Patrick
Employees Worked With
Spiro Dimas at Quick Lane
November 29, 2020
Sincere customer service. The staff is pleased to please. Went for an oil change, returned too late, Jon Franklin went above and beyond to help. Went for an oil change, returned too late, Jon Franklin went above and beyond to help. More
by Veronica Sanchez
Employees Worked With
Jon Franklin
November 28, 2020
I appreciated the prompt service and the use of a loaner car to wait at home for the maintenance of my car to be completed. Service was done professionally and I have great trust that my car is in the best car to wait at home for the maintenance of my car to be completed. Service was done professionally and I have great trust that my car is in the best possible condition. More
by Mfrancis
Employees Worked With
November 28, 2020
My experience Arlington heights Ford was amazing great service i am satisfied with my purchase I recommend them for a new or use car great service guys thanks service i am satisfied with my purchase I recommend them for a new or use car great service guys thanks More
by Ray
Employees Worked With
Ryan Livingston, Frank White
November 28, 2020
Pricing is always an issue in deciding the service needs- however TRUST is foremost in any transaction! I have to have an unwavering trust You provide that, money takes a back seat however TRUST is foremost in any transaction! I have to have an unwavering trust You provide that, money takes a back seat More
by gollay
Employees Worked With
Young man who serviced my brakes and especially the young man at the desk who guided my
November 27, 2020
ALWAYS GREAT CUSTOMER SERVICE & VERY PLEASANT STAFF FEELING .LIKE A VALUED CUSTOMER, WILL; CONTINUE TO COME BACK FOR SERVICE AND POSSIBLY BUY NEW CAR AS WELL FROM THEM FEELING .LIKE A VALUED CUSTOMER, WILL; CONTINUE TO COME BACK FOR SERVICE AND POSSIBLY BUY NEW CAR AS WELL FROM THEM More
by GNATEP
Employees Worked With
SPIRO
November 27, 2020
The car buying process with Elliot Reichel was incredibly smooth from start to finish. We appreciate all of his help and are very excited about our new car! smooth from start to finish. We appreciate all of his help and are very excited about our new car! More
by mmalone61
Employees Worked With
November 27, 2020
Very friendly staff and good service overall salesman is very friendly and professional working with you. Super funny professional and hopefully we can come again very friendly and professional working with you. Super funny professional and hopefully we can come again More
by mannyn13@yahoo.com
Employees Worked With
