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Arlington Heights Ford
Arlington Heights, IL
5,261 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,261 reviews
November 25, 2020
Hands down always the best service when I come to Arlington Heights Ford! They treat you like family. Elliott was a huge help when helping me find my next ride! Arlington Heights Ford! They treat you like family. Elliott was a huge help when helping me find my next ride! More
by Kristenlarak
Employees Worked With
November 25, 2020
I know every time I come into Ford that I am going to be taken care of and I don’t have to worry about anything. The service here is top notch! 10/10 would recommend Arlington Heights Ford every time. taken care of and I don’t have to worry about anything. The service here is top notch! 10/10 would recommend Arlington Heights Ford every time. More
by Greg Kay
Employees Worked With
November 24, 2020
The staff I spoke to were very helpful and willing to figure out the best easy to service my vehicle. It was very nice they were able to pickup my vehicle and return it when the service was complete. figure out the best easy to service my vehicle. It was very nice they were able to pickup my vehicle and return it when the service was complete. More
by afriis3
Employees Worked With
Steve Verhagen, Sandra Munoz
November 24, 2020
Honestly walked into the dealership after many others . The Sales person Ryan was transparent and personable and very easy to work with ! New car purchased ! The Sales person Ryan was transparent and personable and very easy to work with ! New car purchased ! More
by Chris213
Employees Worked With
Ryan Livingston, Anthony Soto
November 23, 2020
Elliot always makes my car buying experience flawless. I feel as if Elliot is working for the customer and does his best to satisfy your needs!! Elliot has made me a Ford customer for life! feel as if Elliot is working for the customer and does his best to satisfy your needs!! Elliot has made me a Ford customer for life! More
by Zchislof
Employees Worked With
November 22, 2020
Great experience , would definitely buy a car from Arlington Ford again. The environment was stress free . The sales people were easy to talk to and were very helpful . Arlington Ford again. The environment was stress free . The sales people were easy to talk to and were very helpful . More
by vbaldassano
November 22, 2020
Came in to look at cars at Arlington Ford and worked with Rich! He was extremely helpful and took the time to walk us through all our options. If you are buying a car please call Rich. You will not be disapp Rich! He was extremely helpful and took the time to walk us through all our options. If you are buying a car please call Rich. You will not be disappointed! More
by Nicholas
Employees Worked With
November 21, 2020
Overall was a great experience. I didn't feel rushed and no pressure to buy. Sales rep was professional and understood exactly what I was looking for. The whole process was very quick and the final price no pressure to buy. Sales rep was professional and understood exactly what I was looking for. The whole process was very quick and the final price was exactly what was negotiated. I absolutely love the truck! More
by Adam
November 20, 2020
Mike took care of my service appointment today & was very courteous efficient in getting the paperwork done. He kept posted on the progress of the service being performed on my vehicle. When the service was courteous efficient in getting the paperwork done. He kept posted on the progress of the service being performed on my vehicle. When the service was complete, he walked me to the cashier & thanked me for my business. I always get good service at Arlington Heights Ford. More
by Xeroid17
Employees Worked With
November 20, 2020
Every person that I have dealt with the past 20 plus years has been five stars. This is what brings me back to Arlington Heights Ford over and over again! years has been five stars. This is what brings me back to Arlington Heights Ford over and over again! More
by Buffalo Bob
