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Arlington Heights Ford
Arlington Heights, IL
5,583 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,583 reviews
April 28, 2021
My late husband always took care of our cars, but now it is all up to me. I know my husband trusted AH Ford, so that is where my search for reliable service began -- and ended. Victor took good care of me is all up to me. I know my husband trusted AH Ford, so that is where my search for reliable service began -- and ended. Victor took good care of me, and walked me through the whole process of getting "The Works" done on my car. Everything checked out fine, which really put my mind at ease. I now feel comfortable that I have a caring and professional partner to help me with my new car-care responsibilities. More
by Ellioh
Employees Worked With
April 27, 2021
Just got a new ranger from Arlington heights Ford and they are awesome especially Jesus who was very helpful and git Me into my new truck. Thank you guys they are awesome especially Jesus who was very helpful and git Me into my new truck. Thank you guys More
by Jwachadlo1007
Employees Worked With
April 27, 2021
My new Mustang Mach-e was one of many with some software issue affecting home charging. As soon as Ford released the fix, AHFord called me to bring my car in. They had it done in a few hours (covered under issue affecting home charging. As soon as Ford released the fix, AHFord called me to bring my car in. They had it done in a few hours (covered under warranty), and the problem is resolved. Thank you! More
by Jeff.bg.il
Employees Worked With
April 26, 2021
Buying our latest vehicle from Sam and AHFORD was quick and painless. They went out of their way to address our questions and concerns. Highly recommend them both. and painless. They went out of their way to address our questions and concerns. Highly recommend them both. More
by slowfak
April 26, 2021
Great customer service! Very friendly and knowledgeable. Felt very welcome and got honest information about our options with our lease and/or purchase as well Felt very welcome and got honest information about our options with our lease and/or purchase as well More
by solmsl
Employees Worked With
April 25, 2021
Really apricate the level of service and attention that i get at Arlington Heights Ford. They make it easy to have the work done right. get at Arlington Heights Ford. They make it easy to have the work done right. More
by Jim
Employees Worked With
April 25, 2021
Steve was very helpful when we decided to buy our new explorer. He helped us figure out which options to get. He was also very low pressure which I really like. Had a great experience with Steve. explorer. He helped us figure out which options to get. He was also very low pressure which I really like. Had a great experience with Steve. More
by susanbarrett@sbcglobal.net
Employees Worked With
April 25, 2021
Thank you so much for your help! The staff always went above and beyond to get me in and out when getting my car serviced! I am forever grateful for Arlington Heights Ford & their staff in the service dep above and beyond to get me in and out when getting my car serviced! I am forever grateful for Arlington Heights Ford & their staff in the service department! Jerry, Mike and Steve are the BEST! More
by Peter F
April 25, 2021
Drove over an hour from Crown Point, IN. We worked with Steve Ursin. He was extremely helpful, knowledgeable, and made the car buying experience quick and simple. I would buy again from Arlington Heights F Steve Ursin. He was extremely helpful, knowledgeable, and made the car buying experience quick and simple. I would buy again from Arlington Heights Ford and would definitely work with Steve again. More
by Tjfistro
April 24, 2021
Arlington Heights ford is definitely a place I would recommend. They are friendly and professional.They were very knowledgeable about all the vehicles and they answered any question I had. recommend. They are friendly and professional.They were very knowledgeable about all the vehicles and they answered any question I had. More
by Taylorj0209
Employees Worked With
