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Arlington Heights Ford
Arlington Heights, IL
4,906 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,906 reviews
April 12, 2024
Very good job,professional,not wait to longer ,always very nice and happy and always on time the work very nice and happy and always on time the work More
by Janetacosta508@gmail.com
April 12, 2024
Jerry is always very nice and helpful when I bring my 2001 SVT Cobra Mustang (which I purchased them in 2001) there for service. 2001 SVT Cobra Mustang (which I purchased them in 2001) there for service. More
by john.plodzien
Employees Worked With
April 11, 2024
Great dealership very upfront about all costs and what can and can not be done. Would recommend. can and can not be done. Would recommend. More
by bentonriley174
April 11, 2024
It was my first time buying a car and it was the best experience ever! Everyone was so helpful and patient! Definitely recommend coming here! experience ever! Everyone was so helpful and patient! Definitely recommend coming here! More
by axellyt0218
April 11, 2024
We had the best experience. The salesman was very helpful and polite it's eas a very nice place to come and I really recommend it The salesman was very helpful and polite it's eas a very nice place to come and I really recommend it More
by mariarmramos
Employees Worked With
Colton Hannemann
April 11, 2024
Very pleasant experience, I have shopped many dealerships and my salesman, Michael was extremely helpful and pleasant to work with. I would definitely refer friends to shop here. dealerships and my salesman, Michael was extremely helpful and pleasant to work with. I would definitely refer friends to shop here. More
by t.musielak60
Employees Worked With
Michael Herkert
April 11, 2024
Steve was extremely friendly and cooperative. He made sure we were satisfied with loan rates, trade-in rates. He is very efficient and knowledgeable, with a pleasant personality. He made sure we were satisfied with loan rates, trade-in rates. He is very efficient and knowledgeable, with a pleasant personality. More
by Nabanita
Employees Worked With
April 10, 2024
Colton greeted us as soon as we pulled up in the dealership. Super professional, friendly and thorough throughout the whole process. Answered all our questions and was able to work with us on reachi dealership. Super professional, friendly and thorough throughout the whole process. Answered all our questions and was able to work with us on reaching a deal. He did an amazing job! More
by Tim
April 10, 2024
It was a pleasure to meet and be assisted by Elliot Reichel. Went home with the keep we loved at first sight. Reichel. Went home with the keep we loved at first sight. More
by vimala.kasirajan
April 10, 2024
Very comfortable sales person Explained everything concisely Excellent salesperson took care and didn’t get. Scared with my driving concisely Excellent salesperson took care and didn’t get. Scared with my driving More
by Ryoshio5
Employees Worked With
