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Arlington Heights Ford
Arlington Heights, IL
5,216 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,393 service reviews
October 15, 2025
I would recommend this dealership to anyone. We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rent We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rental so the vehicle could be fixed. Hands down the best dealership I have ever worked withz More
by jnmoconnor5
October 02, 2025
A friendly place that all customers love to go and have receive your service . I appreciate your service receive your service . I appreciate your service More
by Leelajp1945
Employees Worked With
October 02, 2025
Easy to schedule service and appointment time was prompt to time scheduled. Work completed at price quoted. Thanks to time scheduled. Work completed at price quoted. Thanks More
by GIVEMEAJINGLE
Employees Worked With
October 01, 2025
JB thank you for your excellent service in communicating each step while our car was being repaired. David and Jean Haen each step while our car was being repaired. David and Jean Haen More
by Dhhjmh
Employees Worked With
September 27, 2025
Great service on my vehicle. They were polite,honest and I thought they really cared that I was satisfied. They were polite,honest and I thought they really cared that I was satisfied. More
by linkej20
September 24, 2025
The entire life of my 2020 Edge has had its service at AHF because of the impeccable customer care AHF because of the impeccable customer care More
by P_PISTONE
September 24, 2025
Service was great and Johnny B was professional and listened to all my concerns. Vehicle was ready on time they are the #1 Fored Dealer in Illinois. listened to all my concerns. Vehicle was ready on time they are the #1 Fored Dealer in Illinois. More
by tguido535
Employees Worked With
September 20, 2025
Very helpful and polite people at this dealership. Always try their best to help you. Always try their best to help you. More
by paujosodo
Employees Worked With
September 10, 2025
Great dealership, one of the best. They always provide superior service. Great people to work with They always provide superior service. Great people to work with More
by Andrew.pekala
Employees Worked With
September 04, 2025
Good hard working service representatives that care fixing your vehicle the right way. They were respectful kind and hard working individuals. nice job fixing your vehicle the right way. They were respectful kind and hard working individuals. nice job More
by john
