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Arlington Heights Ford

Arlington Heights, IL

5.0
5,216 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 1,393 service reviews

October 15, 2025

I would recommend this dealership to anyone. We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rent More

by jnmoconnor5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

A friendly place that all customers love to go and have receive your service . I appreciate your service More

by Leelajp1945
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Pobuta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

We're grateful for your kind words and appreciate your support of Arlington Heights Ford.

October 02, 2025

Easy to schedule service and appointment time was prompt to time scheduled. Work completed at price quoted. Thanks More

by GIVEMEAJINGLE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

We're glad you found scheduling and service straightforward at Arlington Heights Ford. Thanks for sharing your experience.

October 01, 2025

JB thank you for your excellent service in communicating each step while our car was being repaired. David and Jean Haen More

by Dhhjmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

We're glad our team could assist you effectively. Arlington Heights Ford appreciates your kind words.

September 27, 2025

Great service on my vehicle. They were polite,honest and I thought they really cared that I was satisfied. More

by linkej20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Arlington Heights Ford responded

We appreciate your kind words and are pleased you had a great experience with our team at Arlington Heights Ford. If there's anything else we can assist with, just let us know.

September 24, 2025

The entire life of my 2020 Edge has had its service at AHF because of the impeccable customer care More

by P_PISTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Arlington Heights Ford responded

Thank you for trusting Arlington Heights Ford with your 2020 Edge's service. We're glad to hear about your positive experiences with our team.

September 24, 2025

Service was great and Johnny B was professional and listened to all my concerns. Vehicle was ready on time they are the #1 Fored Dealer in Illinois. More

by tguido535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Arlington Heights Ford responded

Thank you for the kind words. We're glad our team provided great service and that your vehicle was ready on time.

September 20, 2025

Very helpful and polite people at this dealership. Always try their best to help you. More

by paujosodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Arlington Heights Ford responded

Thank you for the kind words. We're glad to hear that our team at Arlington Heights Ford met your expectations.

September 10, 2025

Great dealership, one of the best. They always provide superior service. Great people to work with More

by Andrew.pekala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Arlington Heights Ford responded

Thank you for recognizing our team at Arlington Heights Ford. We're glad to hear that you've had great experiences with us.

September 04, 2025

Good hard working service representatives that care fixing your vehicle the right way. They were respectful kind and hard working individuals. nice job More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Arlington Heights Ford responded

Thank you for recognizing our team’s dedication at Arlington Heights Ford. We're glad to know you had a positive experience with us.

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