Arlington Heights Ford

Today was the first time I went to early nights for it. I went in for an oil change on my Ford edge. The staff was friendly and efficient. The wedding's room were clean and the facility itself was clean an I went in for an oil change on my Ford edge. The staff was friendly and efficient. The wedding's room were clean and the facility itself was clean an organized. Change took approximately an hour and 20 minutes. I was a little disappointed about that. Because when I scheduled the appointment, they said it would take an hour. But otherwise the experience was very good. I would recommend them to my friends. And I plan on having my future service done as this facility. More

Everyone there was so kind and patient, and explained everything well. You can tell the care about doing a good job, they aren’t trying to just get your money. I appreciated everything they took time to everything well. You can tell the care about doing a good job, they aren’t trying to just get your money. I appreciated everything they took time to explain to me with the work they were doing. JB was fantastic! More

Had a grease and oil done. Very pleasant although it did still take 1.5 hrs. and I had an appointment. I hope they can work on getting cars out quicker if they have an appoin Very pleasant although it did still take 1.5 hrs. and I had an appointment. I hope they can work on getting cars out quicker if they have an appointment and just need an oil change. More

Great service as always. . been going here for probably over 20 years. John Burzawa was very accommodating. . been going here for probably over 20 years. John Burzawa was very accommodating. More

Easy to schedule appointment; service estimate was accurate; work completed as anticipated; good communication to me. accurate; work completed as anticipated; good communication to me. More

Mike Waddle and the team at Arlington Heights Ford have continue to provide professional and transparent service for my Fords for over a decade. A straight forward and worry free experience for every servi continue to provide professional and transparent service for my Fords for over a decade. A straight forward and worry free experience for every service I've gone in for. More

Always on top of getting things done. Would recommend if you need service on your Ford. Would recommend if you need service on your Ford. More

Great service, Mike was updating me on a regular. Wait time was little over an hour. Wait time was little over an hour. More

They made sure we felt assured that all issues would be addressed and I have never had any problems. addressed and I have never had any problems. More

Had work done twice now and each time it has been a pleasure. First time I needed to replace the engine due to coolant intrusion, Unfortunately Ford the company refused to help at all with that even t pleasure. First time I needed to replace the engine due to coolant intrusion, Unfortunately Ford the company refused to help at all with that even though car only had 840000 miles on it, But dealership did work as said and at price quoted, I feel comfortable with their advice, Their mechanics did a great job! Z was my first advisor on engine replacement and he kept me informed, and Mike Waddle my 2nd and he was the same , both were great to work with. More