Arlington Heights Ford - Service Center

David V was my service advisor and he was incredible to work with. Give him a raise. As a female I have never felt comfortable taking my vehicle to be serviced without thinking I might be getting pushed in work with. Give him a raise. As a female I have never felt comfortable taking my vehicle to be serviced without thinking I might be getting pushed into buying things I don’t need. David explained every service, part, and cost clearly to me and made me feel confident and comfortable with the services performed and charges for those services. I do not own a ford but thanks to David I will be taking my vehicle to AH ford for services that can be done there. Thank you David for your fantastic customer service. More

Was very nice and attentive. made sure all cars needs were met and updated. Made sure I was well taken care of. I highly recommend their service department. were met and updated. Made sure I was well taken care of. I highly recommend their service department. More

You want white glove service go to Arlington Hights Ford You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike, You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike,David or Victor all good 👍 More

I called in to get information about my 2018 Explorer and the gentleman who took my call went above and beyond to ensure I was satisfied. David was very courteous and polite. He throughly answered all my que the gentleman who took my call went above and beyond to ensure I was satisfied. David was very courteous and polite. He throughly answered all my question and was very informative. More

David is awesome! I went in to have my car looked at and he answered every question I had and got me in and out. This was my first trip to this location and after a great experience I will going to this loc he answered every question I had and got me in and out. This was my first trip to this location and after a great experience I will going to this location for any car needs. More

Steve Verhagen has been taking care of my automotive needs for the past 15 years, and every visit has been a pleasant one ! Would not hesitate to recommend Steve and Arlington Heights Ford ! needs for the past 15 years, and every visit has been a pleasant one ! Would not hesitate to recommend Steve and Arlington Heights Ford ! More

Positive, no hassle service. Could not find problems, but problem did not return. Was informed if the problem returned, the diagnostic charges would apply to repair. problem did not return. Was informed if the problem returned, the diagnostic charges would apply to repair. More

Steve in Service is always very professional.I got an Steve in Service is always very professional. I got an oil change and he also had the car washed before I picked it up. He always goes above and beyo Steve in Service is always very professional. I got an oil change and he also had the car washed before I picked it up. He always goes above and beyond. Marco In your Internet department contacted me to fix my Ford pass and referred me to the guide. I don’t think that was very helpful, therefore he got a one star from me. Definitely needs better training.It’s still is not accurate. More

Nice service associates and overall everyone was extra nice. Dealer was also very clean which made it easier to be there in this time of covid-19. nice. Dealer was also very clean which made it easier to be there in this time of covid-19. More