Arlington Heights Ford - Service Center

Fast and friendly service and staff! When they say quick the dealership really delivers. This was my 20th oil change on my Focus at 100,000 miles! When they say quick the dealership really delivers. This was my 20th oil change on my Focus at 100,000 miles! More

Always fast, friendly, convenient and easy to do business with. My Car was ready on time and at a reasonable price. Will definitely be back. with. My Car was ready on time and at a reasonable price. Will definitely be back. More

A-Team Service Department - Quick and courteous !! From drop-off to pick-up, this is the best team to work with. Spiro was very helpful with recommending service options for my older vehicle and had t From drop-off to pick-up, this is the best team to work with. Spiro was very helpful with recommending service options for my older vehicle and had the team complete the work in less time than expected. I don't remember the name of the woman at Cashier counter - initials SW on receipt - but she was patient and accommodating when there was a snag with debit card. When picking up my vehicle, Carlos was attentive - making sure to answer any questions I had. More

I always get terrific customer service from this dealership! They are always courteous and interested in making sure your experience is a favorable one. Th dealership! They are always courteous and interested in making sure your experience is a favorable one. Th More

Service department is the best! Very courteous! Service reps are so very nice! xxxxxxxxxxxx xxxxxx x x x x x x x x x x x x x x x x x x x xx Service reps are so very nice! xxxxxxxxxxxx xxxxxx x x x x x x x x x x x x x x x x x x x xx More

Brake Repair/Oil Change Quick and efficient service. Adept in explaining service initiatives. Service immediately and very short wait time. Invoice was descriptive and expla Quick and efficient service. Adept in explaining service initiatives. Service immediately and very short wait time. Invoice was descriptive and explained service in great detail. More

Always kind and courteous. They are quick with repairs/oil changes, that is why I have been coming to this location for many, many years. repairs/oil changes, that is why I have been coming to this location for many, many years. More

The service department is always on top of things and does a very nice job with our cars thanks to Jerry Hood everything is running smoothly does a very nice job with our cars thanks to Jerry Hood everything is running smoothly More

Very satisfied with the attention and courteous service I received at the Quick Lane desk by Victor. I live alone and was unable to be dropped off for service. Victor offered me a loaner car and I was on my received at the Quick Lane desk by Victor. I live alone and was unable to be dropped off for service. Victor offered me a loaner car and I was on my way in just a few minutes. My car was ready before promised. More

recall work opened on time, and finished in less time than estimated, and it was free. Previous experience is the reason for the "NO" for recommendation to oth opened on time, and finished in less time than estimated, and it was free. Previous experience is the reason for the "NO" for recommendation to others. Was told i needed to replace my engine at 150,000 miles, and took the truck to a mechanic shop, and it was a $300. repair to fix the problem. Quoted new engine would cost $8000. to be replaced!! Need better mechanics that don't just use a computer to diagnose an issue. My new mechanics are amazing, and talented. I'm not putting down your mechanics, but you lost my trust, and it looked like you were trying to "drum up business", Sorry, but that is what it looked like. More