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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,375 Reviews

1,375 Reviews of Arlington Heights Ford - Service Center

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April 16, 2020

Service engine light was on Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank y More

by gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 16, 2020

They went out of their way to insure patrons and employees were safe during the virus epidemic while maintaining the same high standards of service. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
April 15, 2020

Quick and Awesome As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping arou More

by jgutz6818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Gutierrez
April 14, 2020

Had an oil change, PPE used in the car. Only negative was all PPE was left in the car for me to dispose. Very good experience More

by Momomustang826
Recommend Dealer
Yes
Employees Worked With
Vince in service. 5 stars, Steve Verhagen
April 13, 2020

Always a pleasant experience at AH Ford Glad that you were open Saturday. I came in for an oil change and was able to get other needed service completed safely. I have been doing online More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier - i dont rememeber her name, Steve Verhagen
April 04, 2020

the best all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnie Kosovski, Cindee Manaves, John Guido, Sr., Steve Verhagen, Mayra Del Real, Melissa Cazares, Wade Mikosz
March 25, 2020

My F-150 had the Works done and wiper blades repl’d. My experience was 5 star from arrival to departure. I will be scheduling appointment for next week to have the front brakes done. More

by planemech
Recommend Dealer
Yes
Employees Worked With
Service writer
March 21, 2020

Vincent and the team did a great job of getting me in, out and on the road; given the uncertainties related to the Coronavirus pandemic. Thanks! More

by dwberkow
Recommend Dealer
Yes
Employees Worked With
Vincent, Steve Verhagen, Wade Mikosz
March 18, 2020

service Everything about the experience for service was fantastic. The worst thing I can say is this review. Asking a few questions is one thing, but makin More

by rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
March 15, 2020

Jerry, as usual, was very quick on our test drive to diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, More

by Ford Fan
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Sean Lane, Wade Mikosz
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