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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,373 Reviews
Call Service Center (847) 481-0533

1,373 Reviews of Arlington Heights Ford - Service Center

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June 20, 2025

Great service. Mike waddle was courteous and helpful. The work was done earlier than expected. The service team made us feel comfortable with the work done on our c More

by Art Haehnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Arlington Heights Ford responded

Thank you, Art. We're glad our team was able to provide great service and make you feel at ease during your visit.

June 18, 2025

First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Arlington Heights Ford responded

Thank you for being a loyal customer of Arlington Heights Ford. We appreciate your trust in us over the years.

June 17, 2025

Mike Waddle, Service Manager for this visit, and many prior visits, always goes above and beyond to ensure customer satisfaction. Thank you Mike! More

by dwberkow
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Arlington Heights Ford responded

We truly appreciate your positive feedback about our team. Hope to continue providing you with great service at Arlington Heights Ford.

June 14, 2025

Zach was very helpful in addressing service needs of the car and the rental car as well More

by Bkaczmarek623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fensin
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Jul 07, 2025 -

Arlington Heights Ford responded

We're glad our team was able to assist with your car and rental needs. Thank you for the feedback on your experience at Arlington Heights Ford.

June 12, 2025

Always professional and thorough. Detailed records and options on needed service are provided. Waiting area is pristine More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Arlington Heights Ford responded

We're happy that you're pleased with our service at Arlington Heights Ford. Thank you for your feedback.

June 11, 2025

I appreciate the work / services provided by this dealership! It was a Great and Excellent job, done with my car thank you. More

by Teejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Arlington Heights Ford responded

We appreciate your recognition of our team's work at Arlington Heights Ford. Thanks for choosing us.

June 09, 2025

John did a great job explaining everything that I needed to keep my vehicle in good working order. Great job john More

by Oper150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Arlington Heights Ford responded

We're glad you had a positive experience with our team at Arlington Heights Ford.

May 31, 2025

I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More

by Haytherejud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Latag-Ebreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Arlington Heights Ford responded

Thank you for the 5-star review! We're glad to know your visit to Arlington Heights Ford was quick and efficient. Our Service Team always aims to deliver timely and thorough service. We appreciate your business and look forward to helping you again in the future.

May 31, 2025

Mike in service took great care of me in a timely manner. I will definitely be looking for him next time I’m in. More

by Dusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Arlington Heights Ford responded

We're pleased to hear our team provided you with great service. We look forward to assisting you again at Arlington Heights Ford.

May 31, 2025

Always great service and experience. Customer since 2004 and 3 car purchases over the years from Arlington Heights Ford. More

by kleinx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John R. Burzawa
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Jul 07, 2025 -

Arlington Heights Ford responded

Thank you for the 5-star review! We truly appreciate your continued loyalty to Arlington Heights Ford since 2004. It means a lot to our Sales Team to have helped you with three vehicle purchases over the years. We look forward to assisting you with any future automotive needs.

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