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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,367 Reviews
Call Service Center (847) 481-0533

1,367 Reviews of Arlington Heights Ford - Service Center

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January 22, 2024

Nino Mohammad was a very professional service advisor. He was great to work with and I will ask for his help again, if I need anything! More

by downsdebra32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Mohammad
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Jan 25, 2024 -

Arlington Heights Ford responded

Thanks for your outstanding review, Debra! We're very happy to hear that Nino was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

January 21, 2024

Excellent experience from start to finish of high quality product at affordable prices...thank you More

by cligeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

January 18, 2024

We had another great service experience at Arlington Heights Ford. Victor and Mike made sure our Expedition is ready for a long road trip. We got excellent communication as to the work that was done a More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Arlington Heights Ford responded

Janet, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Arlington Heights Ford! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Ford Team

January 17, 2024

The customer service and quality of work at AHFord is exceptional in every way. Jessica and Lou took a difficult situation and made it so easy for me. I am so appreciative! More

by LINDA COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Uccardi
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Jan 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your review, Linda! Happy customers are our goal and our mission at Arlington Heights Ford, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Arlington Heights Ford Team

January 13, 2024

Service was thorough and quick. Great service! Made sure everything was looked over nothing less More

by nicolebayne97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Arlington Heights Ford responded

Nicole, it's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Ford Team

January 13, 2024

Great dealer and great service. Easy to have a business with Arlington Heights Ford. Thanks More

by ALEXA22GEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Arlington Heights Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Arlington Heights Ford Team

January 12, 2024

I was very happy with the service department on my recall trip. Michael was very good and took care of the car in less than 3 hours. More

by jmz331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Arlington Heights Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Arlington Heights Ford Team

January 12, 2024

Always a pleasure to deal with the service staff - they are all friendly, helpful and professional. I feel that they look out for my safety and my car's health! More

by lindaoost80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Arlington Heights Ford responded

We appreciate your kind words about our service team. Thank you for choosing Arlington Heights Ford for your vehicle needs. Sincerely, The Arlington Heights Ford Team

January 09, 2024

Absolute best service department. Employees completely committed to delivering excellent service, knowledgeable about their products. More

by Hockeymom90230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juarez
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Jan 11, 2024 -

Arlington Heights Ford responded

Thank you for your kind words. We feel our service department is what makes Arlington Heights Ford special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Arlington Heights Ford Team

January 07, 2024

Victor was the best. Very organized and conscientious all the way through . He even offered to drive my car inside for pick up as it was snowing and he could see I was a More

by Enidcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Arlington Heights Ford responded

Hi Enidcarol! Thank you for this great review! Victor is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Arlington Heights Ford Team

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