Arlington Heights Ford - Service Center

Victor, the service advisor was courteous, knowledgeable and kept me on the time schedule he estimated when l checked in. and kept me on the time schedule he estimated when l checked in. More

The team at Arlington Heights Ford work so well and competently and hard to provide the best experience I have ever had in my many years of owning and maintaining our cars. This especially stands out t competently and hard to provide the best experience I have ever had in my many years of owning and maintaining our cars. This especially stands out today when so many service oriented businesses have lost competence and caring. Arlington Heights Ford really cares about doing the best they can to help their customers. Thank you. More

Amazing service, always want to come back to this location. People are great and I feel confident my car is always taken care of! location. People are great and I feel confident my car is always taken care of! More

My experience with service was a great one. The team was quick, and service was great. The team was quick, and service was great. More

The service department at Arlington Heights Ford was amazing. I had an issue with my car (which only has 15K miles on it). Ford (corporate) refused to pay for it even though it was a known issue. Jerry amazing. I had an issue with my car (which only has 15K miles on it). Ford (corporate) refused to pay for it even though it was a known issue. Jerry the service director wouldn't take that as an answer. He fought for me and got my issue covered completely. He was amazing to work with. He was so genuine and actually wanted to help me. He could have easily said "Sorry, Ford said it's not covered" and moved on with his day. But he didn't. He went up the chain and he got my issue resolved. I am very grateful to Jerry and his whole staff. I don't write reviews often, but I felt in necessary in this case since he went so far above and beyond to help me get my issue resolved. Lou was great as well. Good communication, and got the work done really fast! More

Lou was great in the service of my car and took the time help me. Thanks Lou. help me. Thanks Lou. More

Kenneth Holiday was great to work with , and it took 1 hour 30min as stated when I took car in hour 30min as stated when I took car in More

Anthony Wojciechowski is the best service advisor. He was very thorough and detailed. He will kindly advise any silly questions or concerns. My Mechanic Alex was also very kind and will not hesitate t He was very thorough and detailed. He will kindly advise any silly questions or concerns. My Mechanic Alex was also very kind and will not hesitate to offer any help. Arlington Heights Ford just became my favorite dealership today. More

The service manager is always nice and makes sure you are taken care of! I always get my oil change here. Easy to make appointments and they get you in and out in a reasonable amount of time taken care of! I always get my oil change here. Easy to make appointments and they get you in and out in a reasonable amount of time More

I currently own my second F150 purchased at AH Ford. I have always had excellent experiences with both the sales and service teams. Their communication is top shelf. I have always had excellent experiences with both the sales and service teams. Their communication is top shelf. More