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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,385 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,385 Reviews of Arlington Heights Ford - Service Center
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May 08, 2023
Tony velasco was very thorough and helpful he pointed out a few things I could have done on my explorer since I didn’t make an appointment he recommended that I do next time and my wait for the vehicle would a few things I could have done on my explorer since I didn’t make an appointment he recommended that I do next time and my wait for the vehicle wouldn’t be as long I waited in the waiting area, and every time he came in and serviced the other customer's he let me know the progress on my vehicle John slove More
by Johnslove476
Employees Worked With
Anthony Velasco
May 05, 2023
This service was for a recall. They came to our home and the work was done very fast. They came to our home and the work was done very fast. More
by amekc2
Employees Worked With
May 02, 2023
Have been coming to this dealership since 1980. Hope the relationship I had will continue. Since the new changes in the front sales room, I feel like I am coming to a new dealership. Now I recog Hope the relationship I had will continue. Since the new changes in the front sales room, I feel like I am coming to a new dealership. Now I recognize only a few people. Hope I do not loss the relationship that was built up over the years. More
by bobreczek3131
Employees Worked With
Tech Jaxon Urban, Anthony Wojciechowski
April 29, 2023
Very organized and efficient. Took good care of my truck and me as a customer. Excellent customer service. Took good care of my truck and me as a customer. Excellent customer service. More
by GIVEMEAJINGLE
Employees Worked With
April 29, 2023
Lou took amazing care of me today. He is a pleasure to work with and very helpful. Jessica is also wonderful to work with and also very friendly and helpful He is a pleasure to work with and very helpful. Jessica is also wonderful to work with and also very friendly and helpful More
by Bingo
April 28, 2023
Victor took good care care of me. Will be back for sure in the future. Really nice dealership. Will be back for sure in the future. Really nice dealership. More
by Rob
April 27, 2023
Very accommodating! Mike the Service Manager gave me excellent help in a problem I was having with my vehicle.I would highly recommend this Dealership to anyone! Mike the Service Manager gave me excellent help in a problem I was having with my vehicle.I would highly recommend this Dealership to anyone! More
by Susan
April 26, 2023
Every time we bring in our Ford Vehicle we get great service. AH Ford has an exceptional service department. Victor is an outstanding Service Adviser. We will continue to bring our vehicle to AH Ford fo service. AH Ford has an exceptional service department. Victor is an outstanding Service Adviser. We will continue to bring our vehicle to AH Ford for regular maintenance. Thanks, Don and Ben More
by donstockguy1
Employees Worked With
April 26, 2023
They said it would take two hours, it was almost three hours. This is unacceptable. hours. This is unacceptable. More
by wphwph
April 23, 2023
The work that needed to be done was explained well. I was kept informed of the progress. When it was determined the work would take a few hours they were able to provide me with a ride home. They c I was kept informed of the progress. When it was determined the work would take a few hours they were able to provide me with a ride home. They care about their customers and care about providing excellent customer service. I have always had my car serviced at this dealer and will continue to do so. More
by Mmg55
Employees Worked With
