Arlington Heights Ford - Service Center

Just wanted to thank you for you AMAZING service and How quickly you were able to fit us in on such short notice . Its always a pleasure see you guys , quickly you were able to fit us in on such short notice . Its always a pleasure see you guys , More

Everyone is always friendly and the technicians explain everything quite well. Always a pleasant experience. everything quite well. Always a pleasant experience. More

I brought in my 2021 Ford Explorer for some work and was very pleased with the employees in the Service Department. Justin and Jerry were great to deal with. very pleased with the employees in the Service Department. Justin and Jerry were great to deal with. More

Mike Waddle was nice. Explained what work was needed. Very helpful and patient. Always enjoy having him work with me. Explained what work was needed. Very helpful and patient. Always enjoy having him work with me. More

Great customer service. I have used them multiple times and would happily go back for all my Ford services. I have used them multiple times and would happily go back for all my Ford services. More

Arlington Ford saved me from a big problem, I'm having a Shelby GT500 delivered from out of state and a snow storm is coming. I asked them if the truck can drop the car off for storage at their dealership u Shelby GT500 delivered from out of state and a snow storm is coming. I asked them if the truck can drop the car off for storage at their dealership until the roads are drivable and they agreed to help me out. They have bought a customer for life. More

Mr. Waddle was very helpful when working with this dealership. Kept me up to date on progress of work being done on vehicle. I would recommend this dealership. dealership. Kept me up to date on progress of work being done on vehicle. I would recommend this dealership. More

Friendly with good communication and nice waiting area. Jessica came out to meet me since e spoke a week earlier about my car's needs. She made me feel good and want to come back in the future Jessica came out to meet me since e spoke a week earlier about my car's needs. She made me feel good and want to come back in the future More

I was treated with respect and professionalism by my service manager. Mike Waddle. I would go to Arlington Heights Ford again. service manager. Mike Waddle. I would go to Arlington Heights Ford again. More

Came in for maintenance, took care of a recall while we were there. Tony got us in and out without delay. Thanks, were there. Tony got us in and out without delay. Thanks, More