Arlington Heights Ford - Service Center

I scheduled my appointment online and I was extremely happy. I had the time and the date that worked well for me. My service advisor Anthony Wojciechowski was excellent, he knew what I needed and made th happy. I had the time and the date that worked well for me. My service advisor Anthony Wojciechowski was excellent, he knew what I needed and made the adjustment to take care of everything for me in one appointment. Time saved, did not have to make a second trip. The overall experience with the service and sales staff was beyond reproach. No wonder the made the J.D. Powers four years in a row. Big thanks to John Guido, Jr. Thank you for looking into my purchase of a new car for me. Keep up the outstanding work. More

Scheduled and processed recall notice, fast service, friendly staff. From the cashier to the porter they were great. friendly staff. From the cashier to the porter they were great. More

Arlington Heights Ford has the best service department I've dealt with over the past fifty years of driving. The service writers are courteous, knowledgeable, and thorough, and the Ford trained technician I've dealt with over the past fifty years of driving. The service writers are courteous, knowledgeable, and thorough, and the Ford trained technicians give my cars expert and efficient "pit stops". More

I took my car in for an early appt. Lou was great in keeping me up to date on the status of my car. I really appreciated that and was happy that I could pick it up at the end of the day Lou was great in keeping me up to date on the status of my car. I really appreciated that and was happy that I could pick it up at the end of the day. He handled all of my concerns in a professional way. More

Great experience this morning - from the concierge-level check-in and fantastic customer service from Mike, it was first-class. They completed my work quickly and had me on my way within an hour. Will defin check-in and fantastic customer service from Mike, it was first-class. They completed my work quickly and had me on my way within an hour. Will definitely be back for my service needs! More

I have been coming to Arlington Ford for a while. Mike was great taking care of what I needed serviced on my car. Always know they are looking out for me and not trying to have do service that is not Mike was great taking care of what I needed serviced on my car. Always know they are looking out for me and not trying to have do service that is not needed. He made sure I had a ride home. More

The work was done on time and they explained all that they did. They went over all of the items they checked on the car and provided me with comments about each item. Thanks. they did. They went over all of the items they checked on the car and provided me with comments about each item. Thanks. More

Very good service center. Worked with Kevin Juarez and he accommodated all my car needs and was very friendly while doing so! Worked with Kevin Juarez and he accommodated all my car needs and was very friendly while doing so! More

I always get excellent service when I visit. Its why I keep coming back. Its a great group of people and everyone is always so friendly! I kinda look forward to my visits! Its why I keep coming back. Its a great group of people and everyone is always so friendly! I kinda look forward to my visits! More

Kevin walked me through the entire process, and made me feel comfortable leaving my vehicle in his hands. feel comfortable leaving my vehicle in his hands. More