Arlington Heights Ford - Service Center

Tony W in service did everything needed and everything possible to ensure that my vehicle was both serviced and repaired with a highest integrity. possible to ensure that my vehicle was both serviced and repaired with a highest integrity. More

Great experience with the service department. They finished my car earlier than expected and everything went smoothly. They finished my car earlier than expected and everything went smoothly. More

Arlington Hts. Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford. More

Great service and clear communication. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. More

Tony and the team did a great job on my car. I liked they picked up and brought my car back to me. Thanks I liked they picked up and brought my car back to me. Thanks More

My husband and I have been fans of AH Ford for many years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and help years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and helpful. I came in to have a turn signal replaced. Anthony checked to see if there were any recalls on my vehicle or any other service that was due that they could take care of while I was there. They always go the extra mile. I waited for my vehicle and they took care of the issue super fast and sent me on my way. Anthony personally brought me my keys when my vehicle was done. Super Service!! More

Service attendant Kevin did a great job getting me a part for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. More

The whole crew was awesome and went above and beyond customer service. Specifically Anthony and Jerry Hood. customer service. Specifically Anthony and Jerry Hood. More

Once again, AH Ford was alway in communication with me and responsive to the needs of my vehicles service. and responsive to the needs of my vehicles service. More

I went into Ford, Arlington Heights today to fix a recall on my Ford Explorer. I worked with Anthony Velasco. He was amazing. He was personable, caring, & took his time to explain what work was done on my ca on my Ford Explorer. I worked with Anthony Velasco. He was amazing. He was personable, caring, & took his time to explain what work was done on my car. Highly recommend going to Ford, Arlington Heights. More