Arlington Heights Ford - Service Center

Anthony Velasco was very a very knowledgeable service advisor and was honest about my car's needs. advisor and was honest about my car's needs. More

Thanks to Mike Waddle and Jerry Hood for taking care of my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! More

Service was fast and the team members were professional! Great customer lounge to hang out in too! Great customer lounge to hang out in too! More

Anthony Velasco was outstanding in keeping me informed on my service and completing the entire process my service and completing the entire process More

Tony W in service did everything needed and everything possible to ensure that my vehicle was both serviced and repaired with a highest integrity. possible to ensure that my vehicle was both serviced and repaired with a highest integrity. More

Arlington Hts. Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford. More

Great experience with the service department. They finished my car earlier than expected and everything went smoothly. They finished my car earlier than expected and everything went smoothly. More

Great service and clear communication. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. More

Tony and the team did a great job on my car. I liked they picked up and brought my car back to me. Thanks I liked they picked up and brought my car back to me. Thanks More

Service attendant Kevin did a great job getting me a part for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. More