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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,350 Reviews

1,350 Reviews of Arlington Heights Ford - Service Center

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November 02, 2022

Team was great and worked on my recall request immediately. Would not got anywhere else for service. More

by pauldzimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Nov 07, 2022 -

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

November 01, 2022

I had a recall and I was able to have an appointment that fit my schedule. Also, the dealership drove me home so I could get to another commitment. More

by rcparenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

October 29, 2022

Great service all around. Got me in quick and out the same day for a check engine light issue. Kept me informed and I didn’t have to call looking for them. I’ll definitely be More

by Nlang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

October 29, 2022

Arlington Heights Ford is the best. Their professionalism and attention to detail is second to none. More

by jayman69b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Arlington Heights Ford responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Arlington Heights Ford Team

October 29, 2022

Always professional. Do a great job .Don’t try to upswell you service you don’t need More

by Reddognut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Arlington Heights Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Arlington Heights Ford Team

October 27, 2022

Anthony was very attentive and courteous and took an interest in my car issues. He also was very instrumental in attaining a rental car and didn't waste any time. More

by Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Nov 01, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

October 25, 2022

The service was Quick, efficient & pleasant. Was in and out in 1-1/2 hours. Thank you More

by bpblome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

October 24, 2022

Anthony was very attentive, explained everything i needed to know, and asked if i needed anything More

by wattselectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco, Kevin Juarez
Oct 26, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

October 19, 2022

Appreciated the prompt service and friendly help! Simple and efficient! Great Thank you Anthony V More

by Dan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Oct 21, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

October 18, 2022

Tony V did a great job. It was done on time and Tony communicated with me. More

by Colonel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Oct 21, 2022 -

Arlington Heights Ford responded

We appreciate your marvelous feedback! Sincerely, The Arlington Heights Ford Team

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