Arlington Heights Ford - Service Center

Excellent service. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. More

They were very fast when it camd to my oil change and it was much easier than last time when I came. was much easier than last time when I came. More

I bought my past car from this dealership and based cooperation at that time I have continued to their services. cooperation at that time I have continued to their services. More

They were great. I had a dash warning about my tire - and a possible leak. I drove right over. Mike took the car in and fixed the tire very quickly. They are very pro I had a dash warning about my tire - and a possible leak. I drove right over. Mike took the car in and fixed the tire very quickly. They are very professional and quick service! More

I brought my 2018 Fusion in for an oil change. I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from hi I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from him I said I would be in the next day. I brought my car in and the new battery was installed. It's one less thing to worry about. More

Mike W always does a great job taking care of maintenance needs. He is always friendly & helpful as is everyone I encounter. needs. He is always friendly & helpful as is everyone I encounter. More

Ano was thorough, courteous, prompt, and he went above and beyond to accommodate my needs and work schedule. Very satisfied! and beyond to accommodate my needs and work schedule. Very satisfied! More

Service was quick and courteous. Appointment set up was immediate. Explained the service well and check out was a breeze. Appointment set up was immediate. Explained the service well and check out was a breeze. More

I had an excellent experience with the Service Department at Arlington Heights Ford. I admit to not being the easiest customer to deal with at the time, however, John Burzawa handled the situation with excep at Arlington Heights Ford. I admit to not being the easiest customer to deal with at the time, however, John Burzawa handled the situation with exceptional professionalism and patience. His clear communication and willingness to go the extra mile made the entire process seamless and stress-free. Highly recommend this team for their outstanding service! More