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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,378 Reviews
Call Service Center (847) 481-0533

1,378 Reviews of Arlington Heights Ford - Service Center

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August 26, 2022

Tony was cordial, professional and caring about my visit to the service department. Understood what my needs were and met them exactly, I will be back for sure! More

by SpongeBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Aug 31, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

August 26, 2022

Service was professional and prompt. I had a small but important fix needed. Well handled. More

by Kay S
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Report | Print
Aug 30, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

August 25, 2022

Excellent customer service from Victor Villanueva, service advisor. My 2nd of 3 free oil changes were handled quickly and I got a thorough report on the multi-point checkup from Victor afterwards. T More

by Johnlorens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

August 23, 2022

Tony in service is a pleasure to deal with. He's a straight shooter. No beating around the bush with him. More

by BHaupt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Aug 26, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

August 23, 2022

Elliotts customer service did not end at the time of sale! Any thing we have questions about he is more than willing to help. He follows through and follows up after it is resolved. Top notch! Would r More

by Jennifer.digioia
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
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Aug 26, 2022 -

Arlington Heights Ford responded

We loved reading this review! Happy customers are our aim, and it appears Elliott really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Ford Team

August 22, 2022

Great service and completed in a timely manner the dealer and staff never let me down, thanks again More

by expedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Report | Print
Aug 25, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Excellent service. Service manager is outstanding. Got in 1st time for an oil change and got out in less then an hour. I have been coming there for many years More

by midwest.livery@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

August 19, 2022

I gladly go out of my way to visit Tony at Arlington Heights Ford. Can’t recommend highly enough. Always friendly and honest. They care, and it shows. More

by drewgd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Aug 23, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Good and quick service. In and out fast. Very very very very very very efficient More

by Jezimmer5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 19, 2022

The service reps at AH Ford are some of the best! A special thank you to Anthony Velasco for always taking great care of me when I come in for service! More

by dwelbel73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Report | Print
Aug 24, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

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