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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,369 Reviews

1,369 Reviews of Arlington Heights Ford - Service Center

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April 29, 2022

Thank you Anthony Velasco and team for your great job! Was happy to have my vehicle back in short time! More

by Miratymchuk@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
April 28, 2022

Mr. Alfano was friendly and helpful with the questions I had about the service for my car. More

by leonardo1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

April 28, 2022

I have always been very satisfied with the service I get at this dealership. I am always treated with respect and they listen to my concerns and act upon them. More

by Mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
May 03, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

April 28, 2022

Great service from AH Ford as usual. Friendly staff, finished work on my car before they said it would be done, reasonable price. Will always come here for routine maintenance and servic More

by megraminiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

April 27, 2022

I needed engine replacement and was preparing for a long wait but it came in earlier than expected despite the shortage. Thank you Anthony for great job! More

by Miratymchuk@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
May 02, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

April 26, 2022

We were very satisfied and happy with the service we received at this dealership and specifically from Mike Waddle. Thank you More

by CominL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

April 26, 2022

I couldn't be happier with the service and care taken with my vehicle. Tony brought to my attention an issue from an accident that could have potentially affected my safety. He couldn't have been more More

by evawell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Apr 29, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 26, 2022

Tony is very professional and knowledgeable. I appreciated the quick service, the truck was finished sooner than I expected. Thank you Tony! More

by Howard Paterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Apr 29, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 23, 2022

Always greeted promptly at arrival car ready when promised answer questions when asked and explain work done in detail More

by mmcguire1521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

April 22, 2022

Ikram has been a great help getting my truck serviced and all warranty items covered under my extended warranty! The service dept is working on it now! Dan Schmidt SH Builders, LLC More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram Alam
Apr 27, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

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