Arlington Heights Ford - Service Center

This place is top notch! Bought a used Explorer and there was a scratch on the rim that was bothersome. They promised to repair it as part of the sale and two weeks later it was done…and done very well there was a scratch on the rim that was bothersome. They promised to repair it as part of the sale and two weeks later it was done…and done very well! No hassles and no problems. They even gave me a workspace to sit and work at while the repair was being done. More

I worked with Anthony Velasco at AH Ford today. He was easy to work with today on an oil change, 3 recalls and a vehicle rental. After Anthony's advice on tires and help with good pricing, I decided to pu easy to work with today on an oil change, 3 recalls and a vehicle rental. After Anthony's advice on tires and help with good pricing, I decided to purchace 4 new tires as well for my Ford Explorer. Great communication and service. Overall, a great experience at AH Ford.. Thank you! More

My first experience with this dealership was a few weeks ago . I was not going to go back there due to the guy in charge of car rentals . He was absolutely horrible! He was very rude and unprofessional. I h ago . I was not going to go back there due to the guy in charge of car rentals . He was absolutely horrible! He was very rude and unprofessional. I had to return due to the service that was done on my vehicle. I had a great experience with Tony in the service department. He went above and beyond . He could not be any nicer . They need more people like him . They need to get rid of that guy in charge of the car rentals . I can’t stress that enough . If it wasn’t for Tony I would not return . He changed my mind of going back . To top it off he found my remote starter remote that I lost and went above and beyond . Great guy that you can trust ! Very happy with his service. That’s how customers should be treated . The manager Jerry was great to deal with as well . Very professional and polite .Not like the manager for the car rentals . Never been treated so bad and been disrespected . I’m not sure how he even has a job there dealing with the public . More

Anthony Wojciechowski Was my service adviser today. He was courteous & provided an explanation of the service that I needed on my truck today. He gave me an estimate of cost & amount of time to perform to was courteous & provided an explanation of the service that I needed on my truck today. He gave me an estimate of cost & amount of time to perform todays service. (I was staying at the dealership while the service was being performed). Both the estimate for cost & service time were accurate. I have always had a great service experience at this dealership! More

My light was on that the " tire pressure was low" so took my car in for service. Everything was done within the hour ..even an oil change for discounted rate! So great that they always take care of me & make my car in for service. Everything was done within the hour ..even an oil change for discounted rate! So great that they always take care of me & make me feel safe & secure! Been going there for the life of my car...10 yrs and still quality service with compassion Thanks so much! More

Excellent customer service was provided by Anthony and the entire team at Arlington Heights Ford. the entire team at Arlington Heights Ford. More

was not completely done what I wanted I said about wheel balances which has not been done balances which has not been done More

Trevor is extremely helpful and patient. He is handling my situation with bad tires and rims. Actually whenever I come into your service department- I am always treated with the best service in the field!! my situation with bad tires and rims. Actually whenever I come into your service department- I am always treated with the best service in the field!!! That’s why I always come back. Thank you Trevor for helping me. I would also like to thank Mark in parts. He was a huge help over the phone!! More

I always receive polite and timely service. Very satisfied. I will continue to bring my car here for future services. satisfied. I will continue to bring my car here for future services. More

Very professional staff, I would definitely recommend this place for future car services. Came in for an oil change and they were pretty fast at it. this place for future car services. Came in for an oil change and they were pretty fast at it. More