Arlington Heights Ford - Service Center

I have been very pleased with the service department since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision on which tires to purchase. He also took the time to write down directions on how I could get my rebate. He said I could call him if I had any questions when going online to register for the rebate. His quiet, pleasant personality made my experience a very nice one. I would definitely recommend this employee to my friends. More

We brought my car in the night for a passenger seat that had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call t had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call two hours later saying my car was ready for pick up! Easy drop off and pick up as always! More

Great service. Made the repairs on my work van. Also bring my Mustang Shelby in for routine maintenance. In and out in a timely manner. bring my Mustang Shelby in for routine maintenance. In and out in a timely manner. More

The work performed was excellent as always. I’m informed of any work that has to be done that was not on the original work order before it is done. of any work that has to be done that was not on the original work order before it is done. More

After me the best dealer and service you can get. Used them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him More

I was sure that I would be put in line to be worked on when possible, but it seemed to turn out to be taken care of in a timely manner, considering the time testing and diagnosing what the problem may be. when possible, but it seemed to turn out to be taken care of in a timely manner, considering the time testing and diagnosing what the problem may be.. More

I continue to be impressed with Arlington Heights Ford's dealership service department. Today I was assisted by Victor in service. Victor was helpful, knowledgable and very respectable. His window of servic dealership service department. Today I was assisted by Victor in service. Victor was helpful, knowledgable and very respectable. His window of service time was spot on and helpful!!! More

Excellent, kind and professional service with Luigi Alfano today. Updates and next steps communicated well. Will return when the parts come in to address the concern. Thank you! Alfano today. Updates and next steps communicated well. Will return when the parts come in to address the concern. Thank you! More

Arlington Heights Ford always does a great job in the service department. My truck was really dirty and after the service they clean it up and made it look brand new. service department. My truck was really dirty and after the service they clean it up and made it look brand new. More

Tony was a pleasure to work with, kept me informed on the service progress in a timely manner, and made sure I took advantage of all discounts available. Thanks for taking such great care of our Mustang! service progress in a timely manner, and made sure I took advantage of all discounts available. Thanks for taking such great care of our Mustang! More