Arlington Heights Ford - Service Center

Service Advisor, Wes, was very friendly, knowledgeable and accommodating. Everyone in Service and at the Cashier was very nice. Good service and clean place. Will definitely go back and recommend to other and accommodating. Everyone in Service and at the Cashier was very nice. Good service and clean place. Will definitely go back and recommend to others. More

Wes was great! Helped me with my Ford Pass app. They got me in and out in less than an hour. I got "the Works" with a badly needed car wash thrown in. me in and out in less than an hour. I got "the Works" with a badly needed car wash thrown in. More

Friendly service and fast turn around time. Tony was great to work with and was happy to have my truck back before noon that day. great to work with and was happy to have my truck back before noon that day. More

Always good service. Very kind to me when I lost my key chain. Went out of their way to help me Very nice and patient chain. Went out of their way to help me Very nice and patient More

Wonderful Guy. Did a great job finding coupons and discounts for me. Job was done in a timely manor, my wait was comfortable. I will return for service on my Escape. Your Service dept. is greatly trus discounts for me. Job was done in a timely manor, my wait was comfortable. I will return for service on my Escape. Your Service dept. is greatly trusted by me. More

Always get great service. Am treated with courtesy. Price isn't abnormally high. Just like dealing with AH Ford. Have been a loyal customer for more years than I want to remember. isn't abnormally high. Just like dealing with AH Ford. Have been a loyal customer for more years than I want to remember. More

Always treated as a Valued customer.On my recent visit, Always treated as a Valued customer. On my recent visit, Tony Guido answered my concern, and assisted me in having the Explorer serviced. I always f Always treated as a Valued customer. On my recent visit, Tony Guido answered my concern, and assisted me in having the Explorer serviced. I always feel that I am being well taken care of in my service issues. More

My issue involved a new vehicle, and Manager walked me to Service and directed staff to take care of it right away. They did and I’m happy. Service and directed staff to take care of it right away. They did and I’m happy. More

Excellent work! It looks like they fixed a problem with my 2017 Edge that no one else could figure out! Looks like we should have come here first! my 2017 Edge that no one else could figure out! Looks like we should have come here first! More

I would not take my Ford anywhere else for service. Everyone I have ever dealt with has been courteous, knowledgeable, and upfront about potential cost. And--a big plus, for me--they will be honest w Everyone I have ever dealt with has been courteous, knowledgeable, and upfront about potential cost. And--a big plus, for me--they will be honest what needs to be done and what doesn't need to be done. I bought my car here and now can't picture going elsewhere to purchase a car because of the service department. More