Arlington Heights Ford - Service Center

Excellent work! It looks like they fixed a problem with my 2017 Edge that no one else could figure out! Looks like we should have come here first! my 2017 Edge that no one else could figure out! Looks like we should have come here first! More

I would not take my Ford anywhere else for service. Everyone I have ever dealt with has been courteous, knowledgeable, and upfront about potential cost. And--a big plus, for me--they will be honest w Everyone I have ever dealt with has been courteous, knowledgeable, and upfront about potential cost. And--a big plus, for me--they will be honest what needs to be done and what doesn't need to be done. I bought my car here and now can't picture going elsewhere to purchase a car because of the service department. More

I appreciate the team’s and willingness to work with me on my repair needs. Jerry Hood leads a great team. I’ve been a customer for years, and that’s why! on my repair needs. Jerry Hood leads a great team. I’ve been a customer for years, and that’s why! More

Excellent customer service. Always friendly and helpful! I've been buying my cars from this dealer for years-4 Mustangs, 2 SUVs-service for all! I've been buying my cars from this dealer for years-4 Mustangs, 2 SUVs-service for all! More

Newer used 14 Fiesta that I cooked my key for. also discovered alignment issue that wasn't obvious the last 2.5 months.Out in 2 hours with new key and the ride is nice and tight. discovered alignment issue that wasn't obvious the last 2.5 months.Out in 2 hours with new key and the ride is nice and tight. More

The best dealership in north side for me!! I will always recomend this place to all my friends!! My two cars Ford in a Good Hands!! recomend this place to all my friends!! My two cars Ford in a Good Hands!! More

Always great service ..... Sam V. Is the best ! I am on my 3 Mustang from this dealership. Sam and Victor V. Have always taken good care of me and my Mustangs !!!!! my 3 Mustang from this dealership. Sam and Victor V. Have always taken good care of me and my Mustangs !!!!! More

We brought my car in the night for a passenger seat that had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call t had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call two hours later saying my car was ready for pick up! Easy drop off and pick up as always! More

I have been very pleased with the service department since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision on which tires to purchase. He also took the time to write down directions on how I could get my rebate. He said I could call him if I had any questions when going online to register for the rebate. His quiet, pleasant personality made my experience a very nice one. I would definitely recommend this employee to my friends. More

Great service. Made the repairs on my work van. Also bring my Mustang Shelby in for routine maintenance. In and out in a timely manner. bring my Mustang Shelby in for routine maintenance. In and out in a timely manner. More