Arlington Heights Ford - Service Center
Arlington Heights, IL
1,367 Reviews of Arlington Heights Ford - Service Center
Always great service and Jerry Hood is extremely helpful. For years he has advised me well and assured me that everything was handled in an efficient and professional manner. For years he has advised me well and assured me that everything was handled in an efficient and professional manner. More
Service was prompt and courteous. I was surprised that they had not run the car through their carwash. Car was purchased and most of the service was done here and always got the car back with the quick w they had not run the car through their carwash. Car was purchased and most of the service was done here and always got the car back with the quick wash. More
Gabby was very helpful and clear. The porter who drove me home was friendly and personable as was the one who picked me up and brought me back later in the day. The cost was less than I was quoted for the wo home was friendly and personable as was the one who picked me up and brought me back later in the day. The cost was less than I was quoted for the work originally. Transmission maintenance is essential at 45 K miles or so. The next day there were NO leaks in my garage showing quality work and attention to detail. More
Great service, friendly and accommodating sales people. I have been buying vehicles here for over 20 years and their level of service and commitment has always been excellent. have been buying vehicles here for over 20 years and their level of service and commitment has always been excellent. More
Great service. I came in for an oil change. Mike helped me identify the wheel well liners for my Transit and then had them installed them while I waited. me identify the wheel well liners for my Transit and then had them installed them while I waited. More
Check in process was a breeze. I was not given my free oil change which was available to me as mentioned at the time I scheduled my appointment. The person I spoke to said it was still available, but when oil change which was available to me as mentioned at the time I scheduled my appointment. The person I spoke to said it was still available, but when I checked in it was not. The car was ready when promised including the recall. More
I was taken care of in a timely manner. They got my work done in a timely manner as well. Mike was very eager to help me from the start. done in a timely manner as well. Mike was very eager to help me from the start. More
Amazing upbeat and personal customer service. I appreciate the listening and work performance I always receive at Arlington Heights Ford. Good people who work together and for the customer! Thank appreciate the listening and work performance I always receive at Arlington Heights Ford. Good people who work together and for the customer! Thank YOU! More
As usual, service was excellent and everyone was great. I am very pleased to have Justin Silva back. Justin is always on top of things and goes above and beyond, He is a credit to the dealership I am very pleased to have Justin Silva back. Justin is always on top of things and goes above and beyond, He is a credit to the dealership More
Brought my car in to have a recall fixed. After 8hrs without car was told recall part was on backorder.waste of time! Also, tried to charge me for an oil change. NO MORE FORDS FOR ME OR MY FAMILY. without car was told recall part was on backorder.waste of time! Also, tried to charge me for an oil change. NO MORE FORDS FOR ME OR MY FAMILY. More