Arlington Heights Ford - Service Center

Jerry and his team do a great job. During these challenging times of hiring in Covid it is not easy. I have been using this dealership for purchases and service for over a decade. challenging times of hiring in Covid it is not easy. I have been using this dealership for purchases and service for over a decade. More

I have always had great experiences at this dealership no matter if just an oil change or recall notice or other maintenance care needs. The service people have always taken care of us and this time Victor matter if just an oil change or recall notice or other maintenance care needs. The service people have always taken care of us and this time Victor Villanueva made sure everything "happened" in a timely manner. He was professional and called, letting us know each step along the way. We will continue coming to this dealership! More

Great service, fair and fast. Fixed a horn that failed just over a year before and did not charge me which was very fair and appropriate just over a year before and did not charge me which was very fair and appropriate More

Always friendly service. I appreciate the convenience of Quick Lane, and today it was especially quick. I appreciate the "Works" coupon that was available on the website. Quick Lane, and today it was especially quick. I appreciate the "Works" coupon that was available on the website. More

Service Advisor Jerry was very helpful and friendly and got my problem solved in 20 min. I will take my truck to this location going forward. Had my issues at Bob Rohrman in Schuamberg. got my problem solved in 20 min. I will take my truck to this location going forward. Had my issues at Bob Rohrman in Schuamberg. More

I chose Quick lane because of JUSTIN. So friendly on phone and when I got there he took care of me. Turns out needed alignment. Waited over 3 hrs. but they were short handed. I will always ask for him phone and when I got there he took care of me. Turns out needed alignment. Waited over 3 hrs. but they were short handed. I will always ask for him from now on. He made me feel better for the long wait. More

The Service was great. They worked with my schedule to get the right sized tires. Tony kept me updated and kept my schedule in mind. get the right sized tires. Tony kept me updated and kept my schedule in mind. More

Happy with Brake Control install on my Ranger. Tested with my Trailer and all seems well. Install tech did neat and clean install. Thank You with my Trailer and all seems well. Install tech did neat and clean install. Thank You More

When I first when in I was worried because mechanics usually take advantage of women but everyone was very nice to me and very helpful. usually take advantage of women but everyone was very nice to me and very helpful. More

Arlington Heights Ford is top notch. They have the best service department. Victor has helped us numerous times when we have standard maintenance performed on our Ford Fusion. Thank you to Victor. service department. Victor has helped us numerous times when we have standard maintenance performed on our Ford Fusion. Thank you to Victor. More