Arlington Heights Ford - Service Center

An excellent experience with Jerry Hood. It is always a pleasure to work with Arlington Heights Ford they are always so accommodating helpful and great service. pleasure to work with Arlington Heights Ford they are always so accommodating helpful and great service. More

An excellent experience with service director, Jerry Hood. He was very professional and responsive to my service needs. Great people skills. I would certainly consider purchasing a new vehicle, in the f Hood. He was very professional and responsive to my service needs. Great people skills. I would certainly consider purchasing a new vehicle, in the future, at Arlington Hts. Ford based on the treatment I received from Jerry. More

The service department is the best. They always seem to be able to provide a very accurate estimate of the time it will take to finish the service. They have the parts on hand. They make sure the vehicle be able to provide a very accurate estimate of the time it will take to finish the service. They have the parts on hand. They make sure the vehicle is done right and clean when leaving the service department. More

Brought van in for recall. Did an oil change and rotated the tires. Was easy to schedule. Drop off and pick up no problem. Thank you very much the tires. Was easy to schedule. Drop off and pick up no problem. Thank you very much More

Great Customer service,.... Greeted promptly. took our Great Customer service,.... Greeted promptly. took our information for a recall we received explained what was going to be done. Followed up with Great Customer service,.... Greeted promptly. took our information for a recall we received explained what was going to be done. Followed up with a phone call to let us know when our car was ready for pick up. Made sure that they had more than 1 way to contact us. Definitely would recommend AH ford More

Check in was very quick and decisive. Also informed me of rear door lock repair and estimated cost. Called back within 2 hours of firm cost. David kept me informed of repair status. Very friendly rear door lock repair and estimated cost. Called back within 2 hours of firm cost. David kept me informed of repair status. Very friendly More

Good and fast service. Victor was very friendly. First three oil change for my new Ford Explorer with Ford Pass absolutely free. Thank you so much guys. three oil change for my new Ford Explorer with Ford Pass absolutely free. Thank you so much guys. More

Mike is always friendly and welcoming. He always answers my questions with a very professional attitude. He gets the job done right the first time. He treats you like family. my questions with a very professional attitude. He gets the job done right the first time. He treats you like family. More

The only place I've taken my cars since 1985 has been Arlington Heights Ford. That should say something about the service I've recieived right there. Arlington Heights Ford. That should say something about the service I've recieived right there. More

I worked with Sandy and she could not have been more helpful and professional in taking care of my truck. I am a return customer for years and bought dozens of trucks and passenger vehicles over the yea helpful and professional in taking care of my truck. I am a return customer for years and bought dozens of trucks and passenger vehicles over the years and the service department has never been better. Great work! More