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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,351 Reviews

1,351 Reviews of Arlington Heights Ford - Service Center

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April 07, 2021

Do to previous great service and do to the fact of my purchasing my Escape at Arlington Heights Ford I didn't hesitate to buy my new new tires here at the dealership. They treated me like family when I b More

by Jerry
Recommend Dealer
Yes
Employees Worked With
David Villadonga, Samantha Chavez
April 07, 2021

Vic was very helpful and polite. He called as he said to give me information on the repair and then when my car was ready. I’m very satisfied. More

by bookladycp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Came for an oil change. Once again I got great service and support. Mike was great and did the work efficiently and quickly. He made recommendations and let me know what upcoming work I needed. More

by maryesther60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Sandy was so kind and attentive. I’m so happy to be your dealer’s customer. She made me feel comfortable about the service I needed More

by Sweet-decque-bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Munoz, George Sarkisian
March 30, 2021

The service was first class as usual , the car always seems to ride better after we leave the dealership, I will recommend to everyone. Thanks More

by dthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Very good people and very good service ,n general every body’s nice n friendly in each department but n special victor , Sandy n Gabby More

by rsandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Munoz
March 26, 2021

Always leave happy and impressed :). Just came back for my first oil change after buying my first car last summer. Friendly and professional as always! More

by drewgd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Munoz
March 24, 2021

Its great to be there and changed oil rotation tires and window wipers. Everything went smooth He promised me to wait less than 40 minutes More

by Jimactor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I've had my F150 for 15 years (bought at Roesch). I've always resisted using Dealer for service as the word was they were too expensive. I started using them a couple of months after doing a competitive More

by gabuerger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
March 22, 2021

It’s always a pleasure to work with Mike Waddle, he took the time to investigate a warranty coverage on my tires. I came in with metal in my tire and Mike got me in, and out the door quickly. More

by Dave E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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