Arlington Heights Ford - Service Center

Thank you so much for your help! The staff always went above and beyond to get me in and out when getting my car serviced! I am forever grateful for Arlington Heights Ford & their staff in the service dep above and beyond to get me in and out when getting my car serviced! I am forever grateful for Arlington Heights Ford & their staff in the service department! Jerry, Mike and Steve are the BEST! More

I have been pleased with Victor and in particular, Jerry Hood’s service over the past 8+ years I have used this dealership. They keep me updated on areas of concern and what needs to be completed vs “next Hood’s service over the past 8+ years I have used this dealership. They keep me updated on areas of concern and what needs to be completed vs “next time.” More

I own a logistics company and vehicle downtime can have a big impact on our business. Jerry always makes sure we get taken care of in a timely fashion. He is a source of comfort for our business and pride fo big impact on our business. Jerry always makes sure we get taken care of in a timely fashion. He is a source of comfort for our business and pride for the dealership. More

Excellent customer service from all the guys from start to finish. I highly recommend Arlington Heights Ford. I will continue to get all my maintenance for my feud Ford to finish. I highly recommend Arlington Heights Ford. I will continue to get all my maintenance for my feud Ford More

An excellent experience with Jerry Hood. It is always a pleasure to work with Arlington Heights Ford they are always so accommodating helpful and great service. pleasure to work with Arlington Heights Ford they are always so accommodating helpful and great service. More

An excellent experience with service director, Jerry Hood. He was very professional and responsive to my service needs. Great people skills. I would certainly consider purchasing a new vehicle, in the f Hood. He was very professional and responsive to my service needs. Great people skills. I would certainly consider purchasing a new vehicle, in the future, at Arlington Hts. Ford based on the treatment I received from Jerry. More

Great Customer service,.... Greeted promptly. took our Great Customer service,.... Greeted promptly. took our information for a recall we received explained what was going to be done. Followed up with Great Customer service,.... Greeted promptly. took our information for a recall we received explained what was going to be done. Followed up with a phone call to let us know when our car was ready for pick up. Made sure that they had more than 1 way to contact us. Definitely would recommend AH ford More

Brought van in for recall. Did an oil change and rotated the tires. Was easy to schedule. Drop off and pick up no problem. Thank you very much the tires. Was easy to schedule. Drop off and pick up no problem. Thank you very much More

The service department is the best. They always seem to be able to provide a very accurate estimate of the time it will take to finish the service. They have the parts on hand. They make sure the vehicle be able to provide a very accurate estimate of the time it will take to finish the service. They have the parts on hand. They make sure the vehicle is done right and clean when leaving the service department. More

Check in was very quick and decisive. Also informed me of rear door lock repair and estimated cost. Called back within 2 hours of firm cost. David kept me informed of repair status. Very friendly rear door lock repair and estimated cost. Called back within 2 hours of firm cost. David kept me informed of repair status. Very friendly More