Arlington Toyota

Soooo. I was SUPER excited when I found a 2020 Nissan Pathfinder Platinum for an okay price.... my sales guy was pretty good, too. What wasn’t good was how DIRTY the car was!! Covered in pollen on the ou Pathfinder Platinum for an okay price.... my sales guy was pretty good, too. What wasn’t good was how DIRTY the car was!! Covered in pollen on the outside, the inside had broken glass all over the 2nd, 3rd row & trunk of the vehicle, & there was an astronomical amount of smears, finger prints, dust, pet dander, and food throughout the SUV. It was to be detailed the next day as I did make my purchase towards closing. When I went to pick it up the next afternoon, it looked EXACTLY the same I asked to have to redetailed.... they brought it back with the SAME dirt!!! I literally had to go back to the detailing station and grab the rag myself, which was dirty.... Needless to say my return purchase will probably be my last. I spoke with the manager of detailing about the lack there of in cleanliness & they tried getting me to leave it and come back... which is exactly what I did the day before. No, I’ll sit & wait for it.... only to bring it home & have to clean it myself. I paid over $1800 for that “service” and it was a xxxx joke that 48 hours later it STILL wasn’t cleaned how most other dealership would detail the vehicles for sale. There was literally food on the floor & footprints on the seat.... For someone making an out the door purchase ((which I couldn’t because they wouldn’t take my card, only a cashiers check & forced me to finance... very upset about that)) I expected more. As a repeat customer, who after a nearly 10K increase in fees ((includes 2872 in warranty)) & 7K down I expected a LOT more!!! Especially when I still owe nearly 29K.... which is MORE than the asking price.... I only chose “recommend this dealership” because of the sales manager Mr. Rics & Charlie D. They both were great. So was Ricardo, the man who walked me through all the financials. Aside from that, I’ll never return to Arlington Toyota which is sad, because, like I said in the very first sentence, I was super excited for this purchase. More

My appointment was great. It was timely and Randy is a great service agent. Randy explained my required services. He is always kind and helpful. great service agent. Randy explained my required services. He is always kind and helpful. More

Very satisfied with service provided. I had oil changed fine with few recommendations. Chauncey explained details and specifics even provided me a discount. The new facility was beautiful and convenient fo fine with few recommendations. Chauncey explained details and specifics even provided me a discount. The new facility was beautiful and convenient for a Covid 19 safety with distancing and seeing staff in n masks. Thank you. I enjoyed my waiting time. God bless you all. More

Service has always been excellent. A a a a a a a a a a a Service has always been excellent. A a a a a a a a a a a a a a a a a a a a Service has always been excellent. A a a a a a a a a a a a a a a a a a a a More

Have used for several years. Very satisfied with service. Would recommend Arlington Toyota to family and friends. The employees are patient as well as friendly. service. Would recommend Arlington Toyota to family and friends. The employees are patient as well as friendly. More

Thanks for all, as everything was done on time as promised in and out in no time. The paper work was easy as done on on a pad, thanks again. promised in and out in no time. The paper work was easy as done on on a pad, thanks again. More

Thanks for everything i had a wonderful time at Arlington Toyota and my sales person was Dwight Cobb, thanks again. I will be back in the near future. Toyota and my sales person was Dwight Cobb, thanks again. I will be back in the near future. More

Dominick met us at the door and found us the vehicle we were looking for and brought it up for us to inspect. That was on a Wednesday. We told him that we needed to get our ducks in a row and would be b were looking for and brought it up for us to inspect. That was on a Wednesday. We told him that we needed to get our ducks in a row and would be back. He followed up on Thursday and I told him that we would talk to him on Saturday. When we arrived on Saturday Dominick was able deliver the vehicle at the price that was agreeable to us. 😀 More

Dominick was our salesman and he did everything he could to make sure we had a great experience with Arlington Toyota including seeing that we got the exact car we wanted and the price we wanted. We appreci to make sure we had a great experience with Arlington Toyota including seeing that we got the exact car we wanted and the price we wanted. We appreciate all he did to make us happy. Arlington is a great place to come for a car and Toyota is a wonderful car to drive. Thanks for a great experience. 👍 😘😄❤👌 More

Today , my husband and I came into Toyota, in desperate need of a vehicle, with no delay Dominick Barksdale, was very professional and promising with helping my family. He will be our future salesman. need of a vehicle, with no delay Dominick Barksdale, was very professional and promising with helping my family. He will be our future salesman. More