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Arlington Toyota
Jacksonville, FL
4,883 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,883 reviews
January 06, 2021
We usually have a 5 star service everytime we have been there. Today was disappointing. We were there to get our car serviced such as an oil change. We got none of what we were supposed to get under our wa there. Today was disappointing. We were there to get our car serviced such as an oil change. We got none of what we were supposed to get under our warranty. The service guy was more adamant on selling us tires which is not what we were there for. Very very disappointed. More
by Dauber1003
Employees Worked With
Jose
January 06, 2021
Looked at trucks on your web site. Got a text from Sam the next morning and decided to come in and talk to Sam about a Toyota Tacoma. I’m glad I did. Sam was awesome. He helped me through out the whole pr the next morning and decided to come in and talk to Sam about a Toyota Tacoma. I’m glad I did. Sam was awesome. He helped me through out the whole process. Very happy with Sam and Arlington Toyota. More
by krhilton71
Employees Worked With
Sam Sottile
January 05, 2021
The wait time is ridiculous. Then at the end of financing they tried to overcharge me more money than what was agreed upon. After I purchased the car I tried to reach my sales rep and he never returned my ca they tried to overcharge me more money than what was agreed upon. After I purchased the car I tried to reach my sales rep and he never returned my call. More
by Mzsweetpea2
January 05, 2021
Derrin Drago was awesome once again he helped our busy family with my daughters car repairs. I will recommend him to everyone I know. Its so hard to find good service and when you do its amazing. Thank yo family with my daughters car repairs. I will recommend him to everyone I know. Its so hard to find good service and when you do its amazing. Thank you so much toyota you will get our business on all 4 of our toyotas as long as Derrin is there. More
by kellihesk
Employees Worked With
Derrin Drago
January 03, 2021
Dwight was very respectful and helped me get the car that I wanted without any issues. I appreciate his courtesy towards me with choosing my new vehicle. I wanted without any issues. I appreciate his courtesy towards me with choosing my new vehicle. More
by Susan Raulerson
Employees Worked With
December 31, 2020
My service rep Steve is great! Very nice, and communicates well. Had to wait a while but without my appointment it would have been longer, wait was not horrible anyway. communicates well. Had to wait a while but without my appointment it would have been longer, wait was not horrible anyway. More
by theresamcnair1
Employees Worked With
Steve
December 31, 2020
I trust the service writer. Mike Sanderlin.he is professional and competent. He is the the reason I come to this dealership for service. One more word. professional and competent. He is the the reason I come to this dealership for service. One more word. More
by Toyota
Employees Worked With
December 31, 2020
Dominick was confident in selling me a car today and found the car we wanted. Really outstanding. Definitely will come back when it’s time to buy another. found the car we wanted. Really outstanding. Definitely will come back when it’s time to buy another. More
by Hauntedfox
Employees Worked With
December 31, 2020
Buying a car here was simple and it was a great experience. Dominick was very helpful and explained everything to us. I would recommend to anyone. experience. Dominick was very helpful and explained everything to us. I would recommend to anyone. More
by Darrien
Employees Worked With
December 30, 2020
My first buying experience at Toyota Arlington was awesome!!I highly recommend Dominick D Barksdale my Sales Consultant. He was professional, attentive and honest!! Definately more than contented wit awesome!!I highly recommend Dominick D Barksdale my Sales Consultant. He was professional, attentive and honest!! Definately more than contented with my 2020 Toyota RAV, preowned. In addition, had fun on the test drive and Dominick conversation were entertaining. More
by eddywon18
Employees Worked With
