Arlington Toyota

Excellent service Aris Prifti was the best!I got two cars from him and I am very happy,Go To Arlington Toyota and ask for Aris Prifti Aris Prifti was the best!I got two cars from him and I am very happy,Go To Arlington Toyota and ask for Aris Prifti More

Chevy Sonic Came to Arlington Toyota and met with Gil Marian. Be happened to be my regular client at my restaurant. Great service see him on your next vehicle ne Came to Arlington Toyota and met with Gil Marian. Be happened to be my regular client at my restaurant. Great service see him on your next vehicle needs. ????? Gamsa hap no da More

Unexpected surprise From the first phone call to we drove off with our new truck I could not have been more pleased with the support and service that we got what they sai From the first phone call to we drove off with our new truck I could not have been more pleased with the support and service that we got what they said they were going to do they did. And Andrew was a joy to work with More

Arlington Toyota I had a very good experience with Arlington Toyota. Mathew Sethi was knowledgeable and helpful. So far, the process has been very smooth. Thank you I had a very good experience with Arlington Toyota. Mathew Sethi was knowledgeable and helpful. So far, the process has been very smooth. Thank you. More

Best customer service This was our second purchase from Arlington Toyota. I worked with Sam online, whom was great.. and Saif helped us out with test driving and answering This was our second purchase from Arlington Toyota. I worked with Sam online, whom was great.. and Saif helped us out with test driving and answering all questions about the vehicle. They were patient, very knowledgeable about the vehicle and most importantly not pushy! I usually am not a fan of car shopping because I don’t like to feel pressured to purchase something. This was not the case! Not once did I feel any pressure.. and if I mentioned something I didn’t like, they were quick to show me an alternative. Highly recommend them! More

Incomplete Experience I have tried three times to get a quote via email. I got zero response back from Mr. Sethi and Mr. Aslam. I responded to an email from the GM, Mr. Dor I have tried three times to get a quote via email. I got zero response back from Mr. Sethi and Mr. Aslam. I responded to an email from the GM, Mr. Doran soliciting feedback and to let him know personally what he could do to fix it, as he had previously solicited. After emailing him twice with no response, I was directed to Mr. Garcia. I sent emails back and forth about a new 4Runner and a used 4Runner. When the quoted price on the new 4Runner was stated, I told him I wasn't interested (it was discounted 2.8% less than local competitors) and requested more info on the used one. Once again, communication ceased. I have bought more cars than I am willing to admit and I am very fluid in the buying process. The past three cars I have spent less than an hour at the dealership. I have learned over time that dealerships that refuse to quote prices via online means or redirect questions are usually applying a variant of the old "Used Car Salesman Tactic" to get you in the door and try to pressure a sell. I value my time and from the poor communication, I don't feel as if they value it nor do they want to sell cars via online means. If you like sitting in the dealership haggling, this might be the place for you but I would rather walk in, sign, and leave as quickly as possible. Stars are rated based on the following: Mr. Aslam, Mr. Sethi, and Mr. Doran - Zero communication other than auto-generated emails. Mr. Garcia - Did tell me the price of the new one but ignored me after I said I was interested in the used one. Customer Service/Friendliness - Based on limited responses from all of the mentioned employees. Price - Based on the new 4Runner pricing being almost 3% more. Example of pricing: Arlington: MSRP 43315 Quoted Price 37900 = 12.5% off Local Competitor: MSRP 43221 Quoted Price 36572 = 15.3% off I was told by Mr. Garcia the reasoning was due to their model being advertised $600 more than the competitors, which I am still trying to figure out the math on that one. *****Update***** I tried the true car match one more time using a zip code towards Orlando. I unfortunately forgot to change the zip code and accidentally had my information sent to Arlington again. Mr. Byrd emailed me asking for feedback and I stated to see my dealer rater review. I got no direct response from him and then Mr. Sethi reached out again and actually responded for a good bit. Based on their 14.7% discount from MSRP and my trade allotment, I should of been OTD around 38K. Which would be the best price quote I have received. BUT, I was quoted at $40130 OTD. (There was a $2000 difference between standard Tax/Tag/Title Fees and what he quoted me). I sent a break down of a vehicle that had more options and was quoted at $39170 (With invoice provided by competitor) to show how I was coming to that $38k estimate. Instead I was told the $38k (Which was what their price should of been unless they tack on accessory packages) was too low and they wouldn't be matching any offers. When I asked where the hidden money went, straight downhill again. More

Example of India! I came in to your dealership because of prior great service and I was not disappointed. My sales associate was Sam and he was a joy to work with! Th I came in to your dealership because of prior great service and I was not disappointed. My sales associate was Sam and he was a joy to work with! The process was fast and easy and he really took an interest in what my concerns were. He explained the differences in the models of cars to ensure I got what I wanted. I sincerely had a good time buying my Camry! More

2016 WRX We had a good experience with our purchase. This is our second vehicle that my husband and I have purchased from Arlington Toyota. Thank you for hel We had a good experience with our purchase. This is our second vehicle that my husband and I have purchased from Arlington Toyota. Thank you for helping us with our purchase. Jodi and Glenn Sellers More

Great experience and a fantastic sales man very knowledgeable and extremely helpful, would recommended him to anyone. Beautiful store and many cars also reliable cars and a fantastic sales man very knowledgeable and extremely helpful, would recommended him to anyone. Beautiful store and many cars also reliable cars on the lot More

2016 highlander Sam was a pleasure to work with, he took great care of me and my family while we went through the purchase of our new vehicle. I would highly rec Sam was a pleasure to work with, he took great care of me and my family while we went through the purchase of our new vehicle. I would highly recommend anyone looking for a new car to come see Sam. Patrick.O More