Arlington Toyota

Ford for the road Mandana great job awesome employee keep them around for a long time. He was exceptional and I am very happy with the Arlington Toyota experience. Mandana great job awesome employee keep them around for a long time. He was exceptional and I am very happy with the Arlington Toyota experience. More

They really take care of you They go above and beyond for your service, they will work with your every need to try and get you what you want. No stress They go above and beyond for your service, they will work with your every need to try and get you what you want. No stress More

Great cars at a great price The salesman was very friendly and knowledgeable. The prices are very fair. I’d definitely come here again. On Saturdays they have free food as well. The salesman was very friendly and knowledgeable. The prices are very fair. I’d definitely come here again. On Saturdays they have free food as well. More

Did not send the Cancellation Form to my lender. Back in April 2016, I bought a certified pre-owned Toyota Prius from Alrington Toyota. I also bought gap, car care, and road hazard. The very next day Back in April 2016, I bought a certified pre-owned Toyota Prius from Alrington Toyota. I also bought gap, car care, and road hazard. The very next day, I went in and asked to cancel car care ($1299) and road hazard ($337). They were very nice and had me sign a cancellation form that they would send to my lender (Southeast Toyota Finance) to be taken care of by them. I call my lender and they assured me that Arlington Toyota should be sending them the cancellation form and that the refund would be applied at the end of my loan. Fast forward to December 2018 and I'm rear-ended and my Prius is totaled out. I go through the insurance process and when I contact my lender, they tell me that Arlington Toyota never sent them anything about a cancellation of those two services (car care for $1299 and road hazard for $337). So I contact Arlington Toyota (over the phone since I live 3 hours away from them), and they at first tell me that a manager will give me a call back. Nothing. Then I call again and they give me an email to send a copy of my cancellation form so they can take care of it. Nothing. Call again, they tell me again that a manager will be in contact with me. Nothing. These guys sold me a car and once they were done profiting from me, they were effectively done with me. They've screwed me over by not scanning/emailing/faxing this one-pager to the lender like they were supposed to do and now they don't to fix their mistake. I would NEVER recommend them to ANYBODY. They LIED to me saying that would send my cancellation form. They LIED again when they said they would call me back. Now they're avoiding me and the responsibility they have to send this for to my lender. THEY have to be the ones to send it. I doubt anybody in their right mind would be okay being out $1636 on something they effectively returned and thus never used. And all they have to do and say is : "Yes, Miss Serrano, we got your email with the form and we have sent it to your lender. Here is confirmation from our part that this has in fact been sent to Southeast Toyota Finance." More

Great Experience He was very personable, honest, no pressure. Would recommend. I had a good buying experience to anyone in the market for a new or used vehicle He was very personable, honest, no pressure. Would recommend. I had a good buying experience to anyone in the market for a new or used vehicle More

Haleigh was great!! Just bought a 2017 Camry and couldn’t ask for better service! Haleigh was fantastic to work with and showed me all of the features of the car Just bought a 2017 Camry and couldn’t ask for better service! Haleigh was fantastic to work with and showed me all of the features of the car More

Great experience, Julian was very knowledgeable Great customer service , very happy with the service provided .very knowledgeable, friendly. There should not be a minimum , this is forcing me to ma Great customer service , very happy with the service provided .very knowledgeable, friendly. There should not be a minimum , this is forcing me to make information up and is wasted time . Julian was great though More

Saif is the best. The entire experience from pulling on to the lot to signing on the dotted line was exceptional. Saif was very respectful of my needs and wants in a ve The entire experience from pulling on to the lot to signing on the dotted line was exceptional. Saif was very respectful of my needs and wants in a vehicle. Fred was very organized and had all the answers I needed. AJ was a friendly smile that was always so nice and found a way to make people laugh. All of these people were so genuine and saif made every piece of the puzzle fit together. I couldn’t have asked for a better experience. More

2019 RAV4 Excellent customer service. A very pleasant buying experience. Mr. Cooper was very helpful and familiarizing me with my new vehicle purchase. I woul Excellent customer service. A very pleasant buying experience. Mr. Cooper was very helpful and familiarizing me with my new vehicle purchase. I would definitely recommend this dealership to someone looking to purchase a new or preowned vehicle. More

THE go to Toyota dealership Arlington Toyota is my go to dealership and has been for many years. From the purchasing experience to the service to special needs, the folks at Arli Arlington Toyota is my go to dealership and has been for many years. From the purchasing experience to the service to special needs, the folks at Arlington Toyota have always been there for me. Sylvia Brummitt especially is there for me and always has been, from purchase to arranging service to needing a loaner and so much more. I’ve bought a number of cars with her help and support, most recently a RAV4 after being in a series of Priuses for years. More