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Arlington Toyota
Jacksonville, FL
4,880 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,880 reviews
October 28, 2021
Great service. Mike Sandelin is the best. Treats me with respect and makes sure everything is done right. respect and makes sure everything is done right. More
by AnnE
Employees Worked With
October 28, 2021
Very friendly and helpful. They allowed me the time needed to look for a car without being pressured. needed to look for a car without being pressured. More
by Hjmuse7126
Employees Worked With
October 28, 2021
Great team with a Knowledgeable staff. A Friendly and relaxing atmosphere. Thorough process from picking out vehicle to finance. relaxing atmosphere. Thorough process from picking out vehicle to finance. More
by bgerwe
Employees Worked With
Other Employees :
Andrew Vos - Sales; Ben Kennedy - Sales Manager
October 28, 2021
Bought a 2019 Rave4 with 16 K miles. Brought it in for it's first service, had to buy a cabin filter and was told I would need an air filter my next service = already having to put money in. Now, my roof it's first service, had to buy a cabin filter and was told I would need an air filter my next service = already having to put money in. Now, my roof is leaking and i'm told it's the sun roof drains and that starts art 134.00 - Really - what happened with customer service and taking care of the customer - seems they don't really go through the cars and it's on you - I won't be back or recommend them to anyone More
by thegenest4
Employees Worked With
Roberto Martinez
October 27, 2021
Silvia and Tim were very friendly and helpful in helping me find the car that I had in mind. They were patient and knowledgeable in walking me through the process. The dealership was pleasant and clean. me find the car that I had in mind. They were patient and knowledgeable in walking me through the process. The dealership was pleasant and clean. More
by Bamabill
October 26, 2021
Appointment time new facility knowledgeable associates Appointment time new facility knowledgeable associates comfortable waiting room good tasting coffee Everything taken care of it one appointme Appointment time new facility knowledgeable associates comfortable waiting room good tasting coffee Everything taken care of it one appointment More
by terrenceandy
Employees Worked With
October 23, 2021
What an incredible experience! I sent a message late on a Sunday and received a call back from Paul immediately. He was fixing to leave for the day, but stayed several hours to ensure I had all the informati Sunday and received a call back from Paul immediately. He was fixing to leave for the day, but stayed several hours to ensure I had all the information and pictures of the vehicle I was inquiring about. This made my choice much easier, and his customer service won me over! Although this dealership is over 300 miles from me, they made sure I was informed every step of the way. Paul Ponte is definitely one in a million!! My 4 Runner was delivered to me by Friday, and I could not be happier! More
by tlishe
Employees Worked With
Paul Ponte
October 20, 2021
Best ever dealership I have ever dealt with. My salesman Ignacio throught out the sales kept me informed and was very attentive The other staff that were part of the sales were were just as exp salesman Ignacio throught out the sales kept me informed and was very attentive The other staff that were part of the sales were were just as expected Awesome!!!! More
by denver00732210
Employees Worked With
Ignacio
October 20, 2021
They always do a great job! The wait time could be shorter . Friendly staff overall shorter . Friendly staff overall More
by twinsmomdenise02
October 19, 2021
Matthew Sethi,sold me a 2018 Corolla. I am happy with Matthew and Arlington Toyota Matthew and Arlington Toyota More
by Declanmccarron1978
Employees Worked With
