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Arlington Toyota
Jacksonville, FL
4,881 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,881 reviews
September 22, 2021
Clean very professional employees vehicle ready before time told to me no real wait time time told to me no real wait time More
by Marinapml53
September 22, 2021
Arlington is a great Dealer to work with. I used Sylvia to complete my paper work she has been with Arlington for years. She is knowledgeable and very helpful and patient. Everyone is always nice. to complete my paper work she has been with Arlington for years. She is knowledgeable and very helpful and patient. Everyone is always nice. More
by Jrr21552
Employees Worked With
September 22, 2021
My buying experience at Arlington Toyota was the best I have ever had. Hayden was very knowledgeable about the Tacoma and warranties Every thing promised was delivered. I highly recommend Arlington Toyota have ever had. Hayden was very knowledgeable about the Tacoma and warranties Every thing promised was delivered. I highly recommend Arlington Toyota! More
by Dani Yarbrough
Employees Worked With
Other Employees :
Hayden in sales and Shawn in parts and services
September 22, 2021
Very easy transaction, Matthew Sethi was very helpful and courteous, and professional to a T courteous, and professional to a T More
by Penguinzee
Employees Worked With
September 20, 2021
Great experience mainly due to working with Chauncey on all of my visits. He is professional, and caring. I will continue to use your dealership as long as I have a car! all of my visits. He is professional, and caring. I will continue to use your dealership as long as I have a car! More
by Retsis5
Employees Worked With
September 19, 2021
Purchased a 2021 Toyota Rav 4 and very pleased with the personalized customer service from Mr. Dillard. personalized customer service from Mr. Dillard. More
by rpjscott
Employees Worked With
September 18, 2021
Landi Toma and Taylor Forres where total professional and made me feel very welcomed. The were very efficient and made this a great process. Will buy from Arlington Toyota again. made me feel very welcomed. The were very efficient and made this a great process. Will buy from Arlington Toyota again. More
by Tgaeta
Employees Worked With
Landi Toma and Taylor Forres
September 17, 2021
Never buy from Arlington Toyota! Terrible experience, just to take possession of the vehicle took over 3.5 hours. I was able to buy a $120,000 Tesla in about 20 minutes. Picking up the Tesla was a wonder just to take possession of the vehicle took over 3.5 hours. I was able to buy a $120,000 Tesla in about 20 minutes. Picking up the Tesla was a wonderful experience, far from this crap show. They do a HARD upsell on the last step. I had to repeatedly say that we didn't want that. Something that started at $120 a month ended up only being $10 a month. They try to squeeze every dollar out of you. Nothing they said was true. They said that the vehicle would be in in about a week, took three. Said MANY times that you can bring the vehicle back for a refund, not true, you can bring it back for an in store credit but not a refund. They do not own their mistakes. We repeatedly told them that we wanted leather, they forgot to put it on the list and we had to come out of pocket for the leather seats. They said that the seats would be $899, when we went to check out they were $999. AND THE DEALERSHIP WOULD NOT BUDGE ON PRICE. Although we didn't haggle with any of the pricing, we paid sticker and didn't question the original price of the seats. Botton line DON'T BUY FROM Arlington Toyota. They will take advantage of the sellers market. More
by bsa717
Employees Worked With
September 14, 2021
My salesperson was awesome. I was unhappy regarding a change in what financing was acceptable. I had an approved loan through Navy Federal Credit Union and the dealer would not accept that blender. Tim change in what financing was acceptable. I had an approved loan through Navy Federal Credit Union and the dealer would not accept that blender. Tim, my salesperson was very apologetic and was very helpful. More
by Cin0113
Employees Worked With
Tim Vollink
