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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.3
771 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 772 reviews

April 27, 2024

They were all very friendly and willing to work with you. Great place and people, highly recommend! More

by LISAA1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and the finance guy were great
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Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

Kind. efficient great work manager very knowledgeable who took time to pick me up and take me to pick up my vehicle More

by MINAHALIROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager don't remember name
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Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

The staff is competent and helpful. I have been a satisfied customer for years. It’s a pleasure doing business with Armory Garage. More

by MPATWAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

Marlon is a great service person! He AWAYS takes the best care of my needs ! Been a customer of yours for over 30 years and love doing business with you More

by MEEMER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marlon here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

The office was very clean and tidy. The staff was very helpful and friendly.Office hours are good for service. More

by kruggercar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Bridges
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

Paul Cassela should be your service manager and you should never have let Joe Kramer go he was the back bone of armory garage for well over 50 years + they were the only reason me and my sons purchased More

by RLUCIER1051
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

That is my second purchased on Armory Jeep, the salesman was professional, I'll share the experience with my friend. More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Marcil
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Allen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

Ez in and out. Super friendly. If we weren’t working with cars I would offer them a few shots;) More

by OSINGH1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Matt
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

The person i dealt with was pleasant and professional. She kept me informed the entire time. More

by CMBELLE28
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

Helpful
April 27, 2024

They were great! Service was fast. And they explain everything. Always a pleasant experience. Thanks! More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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