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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.2
749 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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960 Central Ave

Albany, NY

12205

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Showing 748 reviews

April 26, 2024

They were very easy to deal with. The only issue I have is that they replaced the rear brakes but did not reset the warning lights that the brakes needed replacing. The vehicle was More

by SUPERDAD9641
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Efficient, clean and effective at receiving and handling the work that needed to be done for the first service of our vehicle that was bought new 6 months ago. More

by mrparisian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica - Service
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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April 26, 2024

My experience at Armory was fantastic. Diego, Ed, and Erica were a pleasure to do business with. More

by RUISEYRUE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear that Diego and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Armory Customer Relations Team

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April 26, 2024

Thanks nice job. Comfortable waiting room. Plenty of snacks. Coffee smells great but could be better. More

by jellman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

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April 26, 2024

Greatest people , friendly staff and highly recommended to have your car worked on by the guys in the shop More

by MERLINE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Carolyn Hendrickson was and is very knowledgeable, caring,courteous, and accommodating! I appreciate her giving me her time. Thank you Carolyn More

by LPTOOTHPICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry can’t remember her name that helped in the transaction. Sorry
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April 26, 2024

Very focused on taking care of the customers like me that have been going there for over40 years. More

by mseveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Went in for oil change and recall repair. When I got the Jeep back the change oil light was still on and the check engine light was on. I’ve called six times over two days to get an appointme More

by duncan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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April 25, 2024

Overall they have nice people but the service and amount of times you have to go for the same unresolved issues and pay diagnostic fees are horrible More

by ALICIADRIVERA18
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa customer service
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April 25, 2024

Good service did not have a long wait either it was great would go again More

by hunterdemers4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Hunter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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