Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Some outstanding sales people, some employees not so good. Process to actually pay for the car and be able to leave with it was ridiculous, repeat paperwork, long waits. I was there for 2 1/2 hours tr good. Process to actually pay for the car and be able to leave with it was ridiculous, repeat paperwork, long waits. I was there for 2 1/2 hours trying to hand over a check and get my car. It took so long there wasn’t time for sales guy to review important features with me. I can’t get some to work now. No one has followed up with me today, either. Not the worst dealership, but inconsistent quality made buying this car not much fun. More

Wonderful experience. Jason was extremely knowledgeable, kind, and very helpful. Matt in finance was very detailed and extremely helpful as well. Vince was kind, thoughtfu Jason was extremely knowledgeable, kind, and very helpful. Matt in finance was very detailed and extremely helpful as well. Vince was kind, thoughtful and very nice. Overall, it was a wonderful experience. More

The team at Arrigo was professional and friendly, and they helped me with the vehicle purchase. However, I felt some of the add-ons were unclear at the time of signing, and I’m still working on getting t they helped me with the vehicle purchase. However, I felt some of the add-ons were unclear at the time of signing, and I’m still working on getting those adjusted. I appreciate the sales team’s patience, but I would have liked more transparency in the process. Overall, I’m hopeful the issues will be resolved soon. More

Ryan was clear and told us what we needed to know. We enjoyed doing business with him, it was fun! We enjoyed doing business with him, it was fun! More

I first met with Edgar and had an appointment with him. Upon arrival he mentioned he was with another guest and we had to wait about 10 minutes. We then went out to the car to look at it and Edgar only o Upon arrival he mentioned he was with another guest and we had to wait about 10 minutes. We then went out to the car to look at it and Edgar only offered us to test drive the vehicle in the parking lot as he could not locate a tag. Then he said he had to drop his coat off and never came back. He called about ten minutes later asking if we were still outside and then asked us to come inside. He said he was with another customer again and we found that to be super unprofessional as we had an appointment with him, we ended up leaving the dealership at this time. I got an email from Gabrielle a few days later and she ensure me that she would set me up with Ryan, a sales leader if we returned. We later made an appointment with Ryan and he was on point. He knew all about the rebates, respected our time and did not double book us. I wish we were setup with Ryan from the start as we feel time with Edgar was a waste of our time. Arrigo almost lost our business due to Edgar was we were looking to do business with dealers as far away as Orlando to not have to deal with him. More

If you want the best deals ask for Jason Sanders cool person to work with. person to work with. More

I was very disappointed in how the vehicle was delivered. Your delivery department not only missed three warning lights on the dash but also never properly clean the vehicle. I could say this is one of the m Your delivery department not only missed three warning lights on the dash but also never properly clean the vehicle. I could say this is one of the most disappointing Purchases that I have made in a long time. More

I had to wait two hours to sign a commercial fleet purchase. The price of the truck increased $2,000 over the negotiated price. The dealership would not work with our fleet management company. Sa purchase. The price of the truck increased $2,000 over the negotiated price. The dealership would not work with our fleet management company. Salesperson not familiar with Fleet sales. Hopefully that was the last time we will have to deal with Arrigo. More

Questionable finance dept. In my opinion. The numbers and explainations behind them appear very questionable. Edgar was helpful putting the afore mentioned aside. In my opinion. The numbers and explainations behind them appear very questionable. Edgar was helpful putting the afore mentioned aside. More

I would rank Adrian Martinez 5 stars, who jumped in and provided the necessary service. Adrian was an exceptional salesperson, listened to our needs, and was able to deliver the vehicle we wanted. JC was n provided the necessary service. Adrian was an exceptional salesperson, listened to our needs, and was able to deliver the vehicle we wanted. JC was not necessarily rude but had no interest in helping us get the car we wanted. Vince Leone also had no interest in helping me with my bank; luckily, my bank found a workaround and helped me out. I would not recommend Arrigo based on how the rest of the staff treated me. More